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Authentication via work email and new phone not working help!!!

Michael Shenton 0 Reputation points
2025-04-29T08:41:23.7966667+00:00

I have a new phone and authentication keeps saying put code in to app but the app is open and won't allow the screen for code entry so it goes round in a loop please help

Developer technologies | .NET | .NET Internet of things
Developer technologies | .NET | .NET Internet of things

.NET: Microsoft Technologies based on the .NET software framework. Internet of things: A concept that aims to extend the benefits of the regular internet, including constant connectivity, remote control ability, and data sharing, to goods in the physical world.

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  1. Bruce (SqlWork.com) 83,821 Reputation points
    2025-04-29T15:32:07.6033333+00:00

    Your new phone has not been authorized yet. You can use your old phone to authorize, or if you set up alternate MFA options, you can use one of them. If you don’t have the old phone, and did not setup an alternative MFA, then you will need to contact your network admin, and have your account reset.

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