Share via

Microsoft 365 Office won't print in color

Patty Gates 5 Reputation points
2025-12-02T23:59:56.9066667+00:00

How do I change printing options to include color printing? Every print job comes out black/grayscale.

Windows for home | Windows 11 | Devices and drivers

Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

7 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Manoel Barros 18,190 Reputation points Independent Advisor
    2025-12-03T00:38:24.85+00:00

    Hello!

    What is the make and model of your printer?

    Can you print in color on other documents, such as PDFs, or on a website? Try downloading a color PDF and printing it.

    If your printer is printing other documents in color, in the Word print tab, click Page Setup and look for the Color option. Also check Printer Properties.

    1 person found this answer helpful.
  2. Manoel Barros 18,190 Reputation points Independent Advisor
    2025-12-04T01:20:21.6466667+00:00

    Your printer driver is probably not installed correctly.

    https://support.hp.com/us-en/drivers/hp-envy-4520-all-in-one-printer-series/5447920

    • Expand Installation Software and Driver-Includes print, scan, latest features, and solutions (2) and Download HP Easy Start Printer Setup Software (Internet connection required for driver installation).
    0 comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  4. Patty Gates 5 Reputation points
    2025-12-03T17:57:22.1333333+00:00

    I have an HP Envy 4520 printer. There is no color option that I can find. I have also tried printing a color pdf and it also printed in black/grayscale.

    0 comments
  5. Q&A Assist
    2025-12-03T00:00:01.91+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To change the printing options in Microsoft 365 Office to include color printing, follow these steps:

    1. Open your document in Microsoft Word or the relevant Office application.
    2. Click on File in the top menu.
    3. Select Print from the sidebar.
    4. In the Print settings, look for the Printer Properties or Preferences button next to the selected printer.
    5. In the Printer Properties window, find the Color option. Make sure it is set to Color instead of Grayscale or Black & White.
    6. Click OK to save your changes and return to the Print menu.
    7. Finally, click Print to print your document in color.

    If you are using Universal Print, be aware that there may be known issues with color printing options, particularly if the printer driver does not support the selected settings. Ensure that your printer supports color printing and that the correct driver is installed.

    References: