How can i get Meeting with support team, I need to check for Microsoft Plans for mail hosting

Hello Anony,

Thank you for posting question on Microsoft Windows Forum.

Based on your query of looking for having all in one hosting eg 1TB or 2TB, 3TB etc... for unlimited mails to allow your mails being shared the same storage capacity.

Well! Microsoft does not offer a single shared storage pool (like 1TB, 2TB, 3TB) that all your email accounts can use together. In fact, Microsoft's business email hosting works on a per-user license model, and storage is typically allocated per mailbox, not as a single pool of 1TB, 2TB, etc., that all mailboxes draw from.

Regarding Microsoft Exchange Online plans:

• Exchange Online Plan 1 (often included in Microsoft 365 Business Standard): 50 GB per user.
• Exchange Online Plan 2 (often included in Microsoft 365 E3 or E5): 100 GB per user.

For OneDrive storage (1TB–5TB+) which cannot be used for email. It is only for files, documents, backups, etc. So even if you buy a Microsoft 365 plan with 1TB or 5TB of OneDrive, your mailbox still stays 50GB for Exchange Online Plan 1 or 100GB for Exchange Online Plan 2.

For Discounts:

• Microsoft offers lower pricing when you pay yearly instead of monthly. In case you have many users (10+, 20+, 50+), you can negotiate discounts via a Microsoft Cloud Solution Provider (CSP) or a Microsoft partner in country. You can refer to the following articles for more information regarding your concern.
• https://www.microsoft.com/en-us/microsoft-365/exchange/compare-microsoft-exchange-online-plans
• https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide

Hope the above information clarifying your concern! If it is. Free feel to hit "Accepted" for benefitting others in community having the same query too.

To get in touch with the Microsoft support team regarding your email hosting needs and to clarify the Microsoft plans available, you can follow these steps:

1. Access the Admin Center: Go to the Microsoft 365 admin center at admin.cloud.microsoft. Note that you need to be an admin to access this page.
2. Help & Support: On the bottom right side of the page, select Help & support.
3. Contact Support: Type your question or keyword into the text box. If you don’t find the answer you need, select Contact Support at the bottom.
4. Describe Your Issue: Enter a description of your inquiry about email hosting plans, confirm your contact details, choose your preferred contact method, and select Contact me. The expected wait time will be indicated in the pane.

Regarding your specific needs for storage capacity, Microsoft 365 offers various plans, but typically, Exchange Online Plan 2 provides 100 GB of mailbox storage per user, with additional archiving capabilities. However, for larger storage options or specific requirements like shared storage across multiple mailboxes, it is best to discuss directly with the support team for tailored solutions and potential discounts.

References:

• Get support for Microsoft 365 for business
• Plan your setup of Microsoft 365 for business