Planner notificaciones not working on teams

Dear @Garcia Carrillo, Gonzalo Enrique,

Thank you for posting your question in the Microsoft Q&A forum.

I understand how inconvenient this can be notifications are essential when you’re using Planner to track progress, and it’s confusing when they don’t behave as expected.

Based on your screenshot, I can understand the confusion here. The “App connections” section in Teams notifications does not refer to Planner. App connections are used for third‑party integrations and connectors (such as Power BI alerts, webhooks, or external services) that send messages into Teams channels or the Activity feed. Turning these on or off only affects those connected applications, it does not control Microsoft Planner notifications.

Planner notifications work differently in Teams:

• Planner does not appear as a configurable app under Teams > Settings > Notifications and activity
• Channel notification settings only apply to channel conversations, not to Planner task updates

Therefore, based on Microsoft’s current design, what you’re experiencing is expected behavior rather than a bug or misconfiguration. So even though App connections are enabled and the Planner app is installed, this setting does not influence Planner task status notifications.

In Planner (including Planner used inside Microsoft Teams), Teams Activity notifications are only sent to task assignees, not to the plan owner or task creator, when a task’s status changes. This is why your team members receive notifications, but you don’t when they update task status. For reference: Stay updated with notifications in Planner

Since Microsoft Planner currently doesn’t send Teams notifications to plan owners when a task status changes, one effective workaround is to use Power Automate. With Power Automate, you can create an automated flow that watches for changes in Planner tasks and then sends a notification or email to you. For example, you can refer to this article: Microsoft Planner & Automate: The Perfect Duo

Since our category focuses on Office 365 products, to ensure that you get professional help and avoid incorrect information from our side, I suggest you post on the Microsoft Power Automate Community for expert assistance. This is a specific channel related to Power Automate. In Microsoft Power Platform Community Forum Thread, you'll get the most qualified group of respondents, and other partners who read the forums regularly can share their knowledge or learn from your interaction. Here's the site: Microsoft Power Automate Community

Note: I truly apologize for redirecting you to a different community as the members of the posted category focus on users with Microsoft 365 concern and have limited resources about Power Automate, so to get a quick and better assistance, we redirect you to the correct channels.

Moreover, I completely agree with you, notifications are critical for tracking task progress, especially when you’re managing a plan and need visibility when tasks move forward. I strongly recommend sharing this feedback directly with Microsoft so the Planner product team can track demand and prioritize improvements.

Therefore, to ensure your feedback reaches the right teams, I highly recommend submitting your feedback directly to Microsoft Ideas · Community, where our product development team can know your requirements and ideas for product improvements. If enough users raise ticket for the same idea, Microsoft may consider adding this feature in the future. 

Note: As Microsoft Community moderators, please note that we are not involved in product design decisions and do not have direct access to the development roadmap, we want to assure you that your feedback has been acknowledged and is valued. 

I hope this information is helpful. If you have any other questions, please feel free to reach out

Thank you for your patience and understanding. I'm looking forward for your reply.

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