How to remove the black bar with "image" when viewing shared images?

Since I can't select a comment to "Accept Answer" I will quote them here. Both Brian McLain and Tim are correct, the band at the bottom of the page when viewing pictures cannot be resized or removed, it is there to display minis of other pictures that would be sent in the same message; why it is there when only one picture is sent or does not disappear when not selected is an oversight. The only thing to be aware of is if you are being sent 'large' or 'tall' images compared to your monitor (I think it is a scaling quirk) then the bottom will be cut off (for reference, the image I started this off with is 4000x2200 and my monitor is 1080p).

"I don't think you can reduce the space it takes or remove the display. I can't find a setting anyway.

I believe that space is reserved for image preview if multiple images are sent in the same chat line. That's what I have seen. Agree it is unnecessary and takes too much space." - Brian McLain

"I just sent a feedback report for exactly this problem. The issue is the images opens partially zoomed in, hiding the bottom part. I've already had calls where the user did not see the info on the bottom of an image because it was hiding under the band when they clicked on the image in the chat. Plus there is no use for having a big band for a gallery if only 1 image is present, and if it is there it should be much smaller or collapsible.

It should open with the full image in view initially, without a part hiding under a band because I don't expect to have to resize on opening to see it fully." - Tim

Same issue here. Waiting you update thanks

The first 3 suggested methods did not work. I will contact support and respond with what results that brings.

Do you have the option to Zoom in, Zoom out or Reset zoom option on this image screen?

Hi @Andrew House,

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Thank you for contacting us.

I would like to provide you with some information as follows. You may try the solutions below to resolve the issue:

First, please check whether the issue still occurs when using Microsoft Teams on the web (Teams Web).

Method 1: Sign out and sign back in

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Method 2: Clear the Microsoft Teams cache

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• Press Win + R, paste the following path, and press Enter: %userprofile%\appdata\local\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams
• Delete all files and folders in this location
• Reopen Microsoft Teams and check again

Method 3: Uninstall and reinstall Microsoft Teams

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• Download and install the latest version of Microsoft Teams

If the issue is still not fully resolved after trying the steps above, it is highly likely that the problem is related to the current configuration or settings on your computer.

In this case, please contact Microsoft Technical Support by following the steps below:

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2. Enter the subject: Support request for Microsoft Teams
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3. Choose a suitable contact method

After completing these steps, a support representative (Live Agent) will proactively contact you and assist with a more in-depth review of your device configuration.

I hope this information is helpful. Please follow the steps above and let me know if the issue still persists. If needed, we can continue working together to resolve it.

Thank you for your patience and understanding. If you have any questions or need further assistance, feel free to share them in the comments so I can continue supporting you.

I look forward to continuing the conversation

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