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I can't move right to access with the slider

nathaniel rios 75 Reputation points
2026-04-27T17:06:22.2+00:00

I got a Verification Required that wants me to slide right to my access. When I slide right to my access, it gave me an error message that says "Please move the slider all the way to the right" for no reason. I have SoundCloud and they gave me those stupid Verification Required because I have rapid clicks.

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Microsoft Edge | Website issues | Windows 11
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  1. Lucus-V 6,660 Reputation points Microsoft External Staff Moderator
    2026-04-27T21:37:07.3766667+00:00

    Hi nathaniel rios,

    Since this is a public forum, we will hide your personal identifiable information, and I have sent that image of yours containing your personal identifiable information in a private message so we can work together to resolve the issue. Also, please check your private message in case you want to share another screenshot to avoid leaking your PII by click on the Private Message button right under your first post.

    This problem is often related on SoundCloud itself / or the captcha provider they are using / or your internet connection.Please try these suggestions to see if you can pass it.

    • Wait for the captcha form completely loaded before sliding.
    • Change your IP by rebooting your modem.
    • Try with a newly created profile of your browser.
    • Try with another browser.

    If the problem persists, please contact SoundCloud so they could be aware of the problem.

    I hope that above information is helpful to you.

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