Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform
Hi Surya,
I understand your concern. This usually happens because of how Azure credits are assigned and activated, not due to any issue with your account itself.
The 5000 USD Azure credits are not given automatically to every account. These credits are usually provided through specific programs like startup benefits. In most cases, you first receive some initial credits, then you need to complete verification steps, and only after that the remaining credits are unlocked. For example, in startup programs, you first receive initial credits and after completing business verification, you can unlock the full amount up to 5000 USD. [learn.microsoft.com]
There are a few common reasons why the credits may not be visible. One common reason is that verification is not completed. If any required verification step is pending, the remaining credits will not be applied. Another reason can be that the credits are not yet activated or redeemed from the program portal. In some cases, the subscription type may also be different. If your account is created as a regular pay as you go subscription, the credits may not be applied. Also, eligibility matters. These offers are often limited to new users, so if there was any previous Azure usage, the credits may not get added. [wedoazure.ie]
You can check a few things from your side to confirm the status. First, go to the Azure portal and check your subscription type. It should show as a sponsorship or startup subscription if the credits are applied. Next, go to Cost Management and Billing and check your credit balance. Sometimes it may take some time for credits to appear after activation, in some cases up to one day. You can also confirm that all required onboarding or verification steps are completed in the program you signed up for. [learn.microsoft.com]
In some scenarios, users also face issues due to region restrictions, so it is useful to check that as well. To check allowed regions, go to Azure portal and open Policy, then go to Assignments. Look for a policy named Allowed locations or Allowed resource deployment regions. Open it and check the Parameters section. This will show you the list of regions that are currently allowed for your subscription. These are the only regions where you can create resources.
If you have permission to update it, you can open the same policy assignment and edit it. In the Parameters section, update the allowed locations list by adding the region you need, then save the changes. Once updated, Azure will allow deployments in that region. This policy works by allowing only selected regions and blocking all others automatically. [github.com]
In Short: The credits are usually missing due to incomplete activation steps or eligibility conditions. You should check your subscription type, verify your credit balance, and make sure all required steps are completed. Also, review the allowed regions policy if you are facing deployment issues, and update it if needed.
Hope this helps clarify the situation. Do let me know if you have any further queries.
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Thankyou!