Audio Render Issue

Boom 3D does interfere with audio, at least on my device. I would not reccomend purchasing Boom 3D until there is a fix. Uninstalling Boom fixed my issue.

I appreciate you sharing this information. It will surely help the community.

Hi, I'm Bernard. I'm happy to help!

Based on your inputs, it seems that there is a misconfiguration with the audio driver. To sort out the issue, I recommend running the audio troubleshooter and manually rolling back the driver to check for compatibility.

Method 1. Run Audio troubleshooter:

Press the Windows Key + R, then type in:

msdt.exe /id AudioPlaybackDiagnostic

Then hit OK and follow the prompt to run the Audio troubleshooter.

Method 2. Roll back the audio driver:

Press the Windows key + X

Go to Device Manager

Expand the Sound, video and game controller

Look for Realtek (R) Audio or High Definition audio

Right-click and click Update Driver

Select Browse my computer for drivers

Click Let me pick from a list of available drivers on my computer

Choose an old driver or another driver name, then select it and hit next until it installs.

Restart the PC and check.

Note: If the issue persists, please download and install an audio driver from your manufacturer's website.

Note: This is a public forum. I may respond shortly, but I apologize in advance for any delays. I am simply a fellow user trying to provide helpful insights and information.

Boom Audio (or any third‑party audio enhancement/virtual device) can interfere with Windows’ audio stack, especially after sleep/hibernate, even when drivers are otherwise up to date. Since sound returns after a reboot and the issue started after installing Boom, troubleshooting should focus on:

1. Disable audio enhancements and Boom’s processing
   1. Go to Start > Settings > Sound.
   2. Under Output, select the device actually used (headphones/speakers, not the Boom virtual device).
   3. Scroll to Advanced settings and set Audio enhancements to Off.
   4. In Boom, disable any system‑wide processing or virtual output device and test sleep/resume again.
2. Reset app and device volume routing A mis‑routed app/device path can persist after sleep.
   1. Open Settings > System > Sound > Volume mixer.
   2. Use Reset sound devices and volumes for all apps to the recommended defaults (this is what resolved a similar Logitech G560 issue after a Windows 11 update).
   3. Test YouTube again after a sleep/wake cycle.
3. Check physical outputs and default device after wake
   1. Click the Speakers icon in the taskbar.
   2. Use the arrow to open the list of audio devices.
   3. Ensure the correct output (headphone jack or laptop speakers) is selected, not a Boom virtual device.
   4. Verify cables, jacks, and that nothing is muted; unplug headphones to see if built‑in speakers work.
4. Update or reinstall the audio driver (not Boom) If Boom has hooked into the driver stack, reinstalling the base driver can help.
   1. Press Win + X > Device Manager.
   2. Expand Sound, video and game controllers.
   3. Right‑click the main audio device (e.g., Realtek/High Definition Audio) > Uninstall device.
   4. Check Attempt to remove/Delete the driver software for this device and confirm.
   5. Restart the PC so Windows reinstalls the audio driver automatically.
   6. After restart, go to Settings > System > Sound and confirm output works after a sleep/wake cycle.
5. Test without Boom installed Since the issue began after installing Boom, fully uninstalling it is the key isolation step:
   1. Uninstall Boom from Settings > Apps > Installed apps.
   2. Restart the PC.
   3. Put the laptop to sleep, wake it, and test audio again.
   If the problem disappears without Boom, the conflict is with Boom’s driver/service. In that case, either keep Boom uninstalled, check for an updated Boom version compatible with the current Windows 11 build, or contact Boom’s support.
6. If issues persist after removing Boom
   1. Run the Playing Audio troubleshooter: Settings > System > Troubleshoot > Other troubleshooters > Audio > Run.
   2. If still failing, try using the generic Windows audio driver instead of the OEM one via Device Manager’s Update driver > Browse my computer > Let me pick from a list of available drivers on my computer and select the generic High Definition Audio driver.

Given the timing and behavior, Boom is the most likely cause. Fully removing or disabling it and resetting sound routing (Volume mixer reset) are the most direct fixes.

References:

• Fix sound or audio problems in Windows
• Logitech G560 Speakers detect audio (volume bar moves) but no sound comes out - Microsoft Q&A
• cannot increase volume even if trouble shooter updates it - Microsoft Q&A
• How to fix this. no audio device is installed - Microsoft Q&A