58,293 questions with Community Center | Not monitored tags

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Renewal could not be completed due to a technical issue: AZ-104 expired 12 Oct 2026

Hello Microsoft Certification Support team, I tried to renew my Microsoft Certified: Azure Administrator Associate (AZ-104) certification before it expired on 12 October 2026, but the renewal assessment would not load, and I was unable to start it. I…

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asked 2026-10-13T03:36:37.6966667+00:00
Reshanth G 0 Reputation points
edited the question 2026-10-13T03:53:04.0166667+00:00
JuliaMarvin 23,095 Reputation points Volunteer Moderator
0 answers

The Microsoft account linked to the payment, the type of service being billed to your Azure subscription, how to stop future charges, and the steps to cancel a recurring payment if you cannot access your account. Thank you.

안녕하세요. 저희 카드에서 Microsoft 명의의 정기결제가 발생하고 있는데, 어떤 Microsoft 계정 또는 Azure 구독에 연결된 결제인지 전혀 확인할 수 없습니다. 결제 정보는 다음과 같습니다. 이건 이번 청구서입니다. 이전청구서는 거래명: Microsoft-G183348224  결제일: 2026년 9월 9일  결제금액: USD 127.21  카드 끝자리: 5899 이 결제는 매월 9일경 반복적으로 청구되고 있으며, 금액은 매월…

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asked 2026-10-13T03:44:38.6033333+00:00
Kang 0 Reputation points
2 answers

Need excel certificate

I am trying to obtain my excel certificate. The account that I used to take the test was my school email which I no longer have access to.

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asked 2026-10-13T00:24:59.9366667+00:00
Angel Bickham 0 Reputation points
answered 2026-10-13T00:35:07.3166667+00:00
Julian Sharp 45,261 Reputation points
2 answers

Certifications

Dear Team, I need your support please. I had as partner passed many certifications and I passed before SC100 with success but I didn't receive the certification however I asked many time and also I had two times voucher exams inj ignite sessions that…

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asked 2026-10-12T22:00:44.5633333+00:00
M H 0 Reputation points
answered 2026-10-13T00:29:27.17+00:00
Julian Sharp 45,261 Reputation points
1 answer

Urgent AZ- Certification voucher restored by Pearson VUE but still expired – Unable to contact Microsoft Credentials Support

Hello Microsoft Certification Support Team, I need assistance with an issue involving my AZ-104: Microsoft Azure Administrator exam and an AI Skills Fest 2026 voucher. Background on October 8, 2026, I was scheduled to take my AZ-104 exam through Pearson…

Community Center | Not monitored
asked 2026-10-12T21:05:00.7433333+00:00
Benjamin Andres Valenzuela Lizama 0 Reputation points
commented 2026-10-13T00:27:33.8566667+00:00
Julian Sharp 45,261 Reputation points
2 answers

Request for Exam Status / Scorecard for DP-700 Certification Exam

Dear Support Team, I am unable to view the status or score report of my Microsoft certification exam in my Microsoft Learn profile. Exam Details: Exam Name: DP-700 – Implementing Data Engineering Solutions Using Microsoft Fabric Exam Date:…

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asked 2026-10-12T16:03:59.9733333+00:00
Mahesh, Varikuppala 0 Reputation points
answered 2026-10-12T17:42:55.86+00:00
Julian Sharp 45,261 Reputation points
1 answer

Does Azure AI Cloud Developer Associate satisfy the AB-100 certification prerequisite?

Hello, I currently hold the Microsoft Certified: Azure AI Cloud Developer Associate certification. I would like to know whether this certification satisfies the prerequisite requirement for the Microsoft Certified: Agentic AI Business Solutions Architect…

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asked 2026-10-12T17:18:02.9566667+00:00
Jihad Dabat 0 Reputation points
answered 2026-10-12T17:36:06.8833333+00:00
Gérard Oomens 132.9K Reputation points Volunteer Moderator
3 answers

Please help me verify the status of my certification

Hello Support, I completed the DP-700 – Implementing Data Engineering Solutions Using Microsoft Fabric (English - ENU) exam on 4 July through Pearson VUE and successfully passed the exam. However, my certification is still not visible on my Microsoft…

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asked 2026-07-07T07:23:36.56+00:00
Gurleen Singh 0 Reputation points
answered 2026-10-12T17:34:15.4333333+00:00
Gérard Oomens 132.9K Reputation points Volunteer Moderator
1 answer

School looking for a training plan for all staff

Good Day, I am a school leader in a school that uses Microsoft 365. We are in the process of drafting a digital strategy for the school that will guide us over the next 5 years. We recognise that our staff are at varying degrees of competence with…

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asked 2026-10-12T16:57:34.38+00:00
Pantry, Nicole 0 Reputation points
edited the question 2026-10-12T16:58:48.1366667+00:00
simo-k 96,895 Reputation points Volunteer Moderator
2 answers

How to view the result & download the score card of my exam on 31-Dec-25 and the Certification Name: MS-700 Managing Microsoft Teams.

How to view the result & download the score card of my exam on 31-Dec-25 and the Certification Name: MS-700 Managing Microsoft Teams. Even though i failed in that exam

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asked 2026-10-12T14:18:29.1233333+00:00
PadmavathyRajmohan-3392 0 Reputation points
answered 2026-10-12T15:31:55.8466667+00:00
Julian Sharp 45,261 Reputation points
2 answers

Passed AI-300, credential not received because of DP-100

Hi, On Friday 9th I've successfully passed the AI-300 exam but the credential was not issued and the email of exam passed was not received. I've opened a couple of ticket and they said: "Upon checking we see that AI-300 exam is a replacement of…

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asked 2026-10-12T10:14:56.0733333+00:00
Giulio Melloni 0 Reputation points
edited the question 2026-10-12T15:17:21.4733333+00:00
Gérard Oomens 132.9K Reputation points Volunteer Moderator
1 answer

Legal name entry issue

"Enter your legal name EXACTLY as it appears on your Government Issued ID. You must take this ID to the certification exam and the proctor will check that they match. If you don't have a legal last name, please enter _ in the last name field."…

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asked 2026-10-12T12:45:29.3533333+00:00
Yin-te Luan Pauwels 0 Reputation points
answered 2026-10-12T15:14:39.89+00:00
Gérard Oomens 132.9K Reputation points Volunteer Moderator
2 answers

how do I download certificate- Microsoft 365 Copilot

how do I download certificate- Microsoft 365 Copilot Get ready to work training that I just completed This question is related to the following Learning Module

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asked 2026-10-12T14:58:19.1+00:00
Obakeye Coker 0 Reputation points
edited the question 2026-10-12T15:03:20.08+00:00
Gérard Oomens 132.9K Reputation points Volunteer Moderator
1 answer

Need invoice to claim re imbursement

Can you please share with me the invoice for AI Transformation Leader?

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asked 2026-10-12T09:31:17.4333333+00:00
Mersini Samara 0 Reputation points
answered 2026-10-12T14:57:45.3366667+00:00
Gérard Oomens 132.9K Reputation points Volunteer Moderator
1 answer

Score report display name

Hi Team, Is there a way to update the previously earned score report display name? Thanks, Rod

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asked 2026-10-12T14:03:34.7366667+00:00
Rodante Dimaano 0 Reputation points
answered 2026-10-12T14:50:20.36+00:00
Gérard Oomens 132.9K Reputation points Volunteer Moderator
1 answer

Learn about .NET

How Is it possible to learn about .NET and in future demand of the .net

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asked 2026-10-12T13:50:01.29+00:00
Kaleem Sipra 0 Reputation points
edited the question 2026-10-12T13:59:54.8966667+00:00
JuliaMarvin 23,095 Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

How to download a completed learning certificate

I recently completed the following learning session "Microsoft AI Agent Solutions" and I had taken a screen shot of the completion page as there was no option to download a certificate. My organisation has stated that the screenshot is not…

Community Center | Not monitored
asked 2026-10-12T07:57:35.1133333+00:00
Fiona Fraser 20 Reputation points
accepted 2026-10-12T12:53:09.3666667+00:00
Fiona Fraser 20 Reputation points
1 answer

Badge and Credential not received

I have Passed AB 100 Agentic AI Business Solutions Architect on Date March 5, 2026. I am able to see only Scorecard but as on till date Badge or Credential not provided. I have Verified on credly.com as well and there was not update on AB 100 Exam into…

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asked 2026-03-10T05:46:41.34+00:00
Rajendra Chavda 0 Reputation points
commented 2026-10-12T12:51:50.9066667+00:00
ShyamRameshVaidya-9517 0 Reputation points
1 answer

I could not find AZ-900 certificate

I Could not find my certification in Microsoft portal. Could you send the certificate to my email. Candidate: Ramakrishna Matta

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asked 2026-10-12T03:01:53.2033333+00:00
Matta, Ramakrishna R 0 Reputation points
commented 2026-10-12T10:22:42.8733333+00:00
Julian Sharp 45,261 Reputation points
2 answers

My exam AZ-104 is revoked without any reason

Hello Support Team, Today, I was supposed to pass my AZ-104 exam, but the online proctor had revoked my exam before attending my sixth question. I received the above message on the chat, without any warnings and the next thing I noticed that my exam got…

Community Center | Not monitored
asked 2026-10-12T05:19:49.0166667+00:00
Mohd Sharique Zameer 0 Reputation points
answered 2026-10-12T10:20:45.1133333+00:00
Julian Sharp 45,261 Reputation points