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58,491 questions with Community Center | Not monitored tags
173 AI transofrmation leader certificate
I have appeared and got the certificate for the Ab - I73 AI transofrmation leader course, biut not finding the certificate here
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AI answer
Urgent AZ-900 legal name correction
My Microsoft Certification profile name does not match my government ID because of an error during registration. Pearson VUE rejected my AZ-900 exam check-in and advised me to contact Microsoft. My profile settings say the legal name change requires…
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Question regarding the AZ 400 renewal exam
Hi, Do we need to pass the new AI 200 exam to have access to the AZ 400 renewal exam in the future, if we already earned it ? Or will it still be accessible even if we do not pass AI 200 ? Thanks.
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Certification under different account
Hi! I have a certificate for Microsoft Associate, but I believe it was under my school email, as I completed it at Keller High School. I was just wondering if I need to contact my school or if you would be able to find it and merge it with this new…
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AZ-500 is expiring
I would like to renew my certificate, but it seems like the link expired early this year, 31st August...previous year i was able to write on October. please assist me urgently, the certificate is expiring on the 12th of November.
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URGENT: Legal Name Change Blocked by Engage Center Loop - Exam on Oct 26
Hello, I need to urgently update my legal profile name before my exam this Monday. Exam: GH-600 - Developing in Agentic AI Systems Exam Date: October 26, 2026 The Problem: My current certification profile reads "Sadeed Khan", but my legal…
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Unlink MS.learn profile
I need to unlink my profile from my ex employer and I cant manually do it myself
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Certification renewal : no notification
Hi, I passed the exam "Microsoft Certified: Information Protection and Compliance Administrator Associate" (SC-400) on november 10, 2021. Every year, I received an email and a notification on Microsoft Learn website to renew the certificate. I…
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MS Exam AZ-400: Designing and Implementing Microsoft DevOps Solutions has completed successfully. But the the certificate details didn't receive yet.
Hi Team, MS Exam AZ-400: Designing and Implementing Microsoft DevOps Solutions has completed successfully. But the the certificate details didn't receive yet. Screenshot 2026-10-22 154907.png
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HC_Workforce Transformation Domain Skills_Windows_L2
Hi Team, I have completed all the modules in the traning, however i could n't able to complete the course or move further. Need your help to move further and to comlete the training. This question is related to the following Learning Path
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AB-650 Beta Exam Result and Certification Not Received
Dear Microsoft Credentials Support Team, I took the Microsoft AB-650 Beta Exam (Administering Microsoft 365 and AI Services) on August 12, 2026. However, I have not yet received my exam result, and the certification is not showing in my Microsoft Learn…
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Unable to Recover Microsoft Certifications from an Expired School Email — Engage Center Access Issue
Hi, I'm trying to recover my Microsoft certifications, which were associated with my expired high school email address. I've been trying to submit a support ticket, but the official Credentials Support link redirects me to Engage Center, where I receive…
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Legal Name Change Request: Remove Prefix "Ms" to Match Government ID (Exam Cancelled)
Hello Microsoft Support Team, I am writing to request an urgent correction to my legal name on my Microsoft Credentials / Learn profile. Because of this prefix mismatch, an online proctor recently cancelled my scheduled exam. I cannot update this myself…
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Voucher Error : PL 400 retired, system wont allow application to replacement of AB -400 exam
Hello, I have a valid exam voucher expiring in March 20027 that was originally for the PL 400 exam. Since PL- 400 retired on October 16, 2026, the Pearson VIE checkout portal will not let me apply to the new replacement exam, AB-400. Could a support…
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How to merge 2x Microsoft Learn profiles
I currenlty have 2x Microsoft Learn profiles; 1x profile on my hold email address = ******@some.biz(2715, MCID: 9452596) and 1x profile on my new email address = @some.cloud(1524). Can the 2x Microsoft Learn profiles be merged?
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Unable to Complete Azure Free Account Signup – Payment Authorization Issue
Hello Azure Support Team, I am trying to create a free Azure account, but I am encountering an issue during the payment verification step. I am receiving the following error: “Check with your bank. Your bank couldn't authorize this payment method.” I…
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AI-103 Passed, but Certification Is Missing — Unable to Access Microsoft Credentials Support
Hello Team, I passed the AI-103 — Developing AI Apps and Agents on Azure exam on October 14, 2026, through Pearson VUE (online).It has been 7 days since I passed the exam, but the certification is still missing from my Microsoft Learn Certifications…
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Azure for Students – academic verification fails for school domain, support portal returns AADSTS16000
Hello, I am a student, and I am trying to activate Azure for Students using my personal Microsoft account. For academic verification, I use my official university email address with the school domain . During the verification process, I receive the…
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I am not able to pay for my exam for pl 300
I have been trying to schedule exam for pl 300 but i am not to pay through any debit card
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I want to recover my MCP certification -- lost my email from 25 years ago.
I want to recover my Microsoft MCP certification. I have my MCP card here. I just don't remember the email address linked to my Microsoft account from 2001. What is the process? Can we get it started? Thank you
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