Proactive Engagement Global Communication Config (msdyn_proactive_engagement_global_comm_config) table/entity reference (Microsoft Dynamics 365 Field Service)

Messages

The following table lists the messages for the Proactive Engagement Global Communication Config (msdyn_proactive_engagement_global_comm_config) table. Messages represent operations that can be performed on the table. They may also be events.

Name Is Event?	Web API Operation	SDK for .NET
`Assign` Event: True	`PATCH` /msdyn_proactive_engagement_global_comm_configs(msdyn_proactive_engagement_global_comm_configid) Update the `ownerid` property.	AssignRequest
`Associate` Event: True	Associate records	Associate records
`BulkRetain` Event: True	BulkRetain	Learn to use messages with the SDK for .NET
`Create` Event: True	`POST` /msdyn_proactive_engagement_global_comm_configs See Create	Create records
`CreateMultiple` Event: True	CreateMultiple	CreateMultipleRequest
`Delete` Event: True	`DELETE` /msdyn_proactive_engagement_global_comm_configs(msdyn_proactive_engagement_global_comm_configid) See Delete	Delete records
`Disassociate` Event: True	Disassociate records	Disassociate records
`GrantAccess` Event: True	GrantAccess	GrantAccessRequest
`IsValidStateTransition` Event: False	IsValidStateTransition	IsValidStateTransitionRequest
`ModifyAccess` Event: True	ModifyAccess	ModifyAccessRequest
`PurgeRetainedContent` Event: True	PurgeRetainedContent	Learn to use messages with the SDK for .NET
`Retain` Event: True	Retain	Learn to use messages with the SDK for .NET
`Retrieve` Event: True	`GET` /msdyn_proactive_engagement_global_comm_configs(msdyn_proactive_engagement_global_comm_configid) See Retrieve	Retrieve records
`RetrieveMultiple` Event: True	`GET` /msdyn_proactive_engagement_global_comm_configs See Query data	Query data
`RetrievePrincipalAccess` Event: True	RetrievePrincipalAccess	RetrievePrincipalAccessRequest
`RetrieveSharedPrincipalsAndAccess` Event: True	RetrieveSharedPrincipalsAndAccess	RetrieveSharedPrincipalsAndAccessRequest
`RevokeAccess` Event: True	RevokeAccess	RevokeAccessRequest
`RollbackRetain` Event: True	RollbackRetain	Learn to use messages with the SDK for .NET
`SetState` Event: True	`PATCH` /msdyn_proactive_engagement_global_comm_configs(msdyn_proactive_engagement_global_comm_configid) Update the `statecode` and `statuscode` properties.	SetStateRequest
`Update` Event: True	`PATCH` /msdyn_proactive_engagement_global_comm_configs(msdyn_proactive_engagement_global_comm_configid) See Update	Update records
`UpdateMultiple` Event: True	UpdateMultiple	UpdateMultipleRequest
`Upsert` Event: False	`PATCH` /msdyn_proactive_engagement_global_comm_configs(msdyn_proactive_engagement_global_comm_configid) See Upsert a table row	UpsertRequest
`UpsertMultiple` Event: False	UpsertMultiple	UpsertMultipleRequest
`ValidateRetentionConfig` Event: True	ValidateRetentionConfig	Learn to use messages with the SDK for .NET

Properties

The following table lists selected properties for the Proactive Engagement Global Communication Config (msdyn_proactive_engagement_global_comm_config) table.

Property	Value
DisplayName	Proactive Engagement Global Communication Config
DisplayCollectionName	Proactive Engagement Global Communication Configs
SchemaName	`msdyn_proactive_engagement_global_comm_config`
CollectionSchemaName	`msdyn_proactive_engagement_global_comm_configs`
EntitySetName	`msdyn_proactive_engagement_global_comm_configs`
LogicalName	`msdyn_proactive_engagement_global_comm_config`
LogicalCollectionName	`msdyn_proactive_engagement_global_comm_configs`
PrimaryIdAttribute	`msdyn_proactive_engagement_global_comm_configid`
PrimaryNameAttribute	`msdyn_name`
TableType	`Standard`
OwnershipType	`UserOwned`

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

ImportSequenceNumber
IsCustomizable
msdyn_comm_frequency_limit_enabled
msdyn_comm_max_deliverytask_frequency_per_day
msdyn_comm_max_deliverytask_frequency_per_month
msdyn_comm_max_deliverytask_frequency_per_week
msdyn_comm_max_frequency_per_day
msdyn_comm_max_frequency_per_month
msdyn_comm_max_frequency_per_week
msdyn_comm_max_phone_frequency_per_day
msdyn_comm_max_phone_frequency_per_month
msdyn_comm_max_phone_frequency_per_week
msdyn_comm_quiet_time_setting_business
msdyn_comm_quiet_time_setting_home
msdyn_comm_quiet_time_setting_mobile
msdyn_Name
msdyn_proactive_engagement_global_comm_configId
OverriddenCreatedOn
OwnerId
OwnerIdType
statecode
statuscode
TimeZoneRuleVersionNumber
UTCConversionTimeZoneCode

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`importsequencenumber`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

IsCustomizable

Property	Value
Description	For internal use only.
DisplayName	Is Customizable
IsValidForForm	False
IsValidForRead	True
LogicalName	`iscustomizable`
RequiredLevel	SystemRequired
Type	ManagedProperty

msdyn_comm_frequency_limit_enabled

Property	Value
Description
DisplayName	Frequency Limit Enabled
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_comm_frequency_limit_enabled`
RequiredLevel	None
Type	Boolean
GlobalChoiceName	`msdyn_proactive_engagement_global_comm_config_msdyn_comm_frequency_limit_enabled`
DefaultValue	False
True Label	Yes
False Label	No

msdyn_comm_max_deliverytask_frequency_per_day

Property	Value
Description
DisplayName	Max DeliveryTask Frequency Per Day
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_comm_max_deliverytask_frequency_per_day`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_comm_max_deliverytask_frequency_per_month

Property	Value
Description
DisplayName	Max DeliveryTask Frequency Per Month
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_comm_max_deliverytask_frequency_per_month`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_comm_max_deliverytask_frequency_per_week

Property	Value
Description
DisplayName	Max DeliveryTask Frequency Per Week
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_comm_max_deliverytask_frequency_per_week`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_comm_max_frequency_per_day

Property	Value
Description
DisplayName	Max Frequency Per Day
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_comm_max_frequency_per_day`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_comm_max_frequency_per_month

Property	Value
Description
DisplayName	Max Frequency Per Month
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_comm_max_frequency_per_month`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_comm_max_frequency_per_week

Property	Value
Description
DisplayName	Max Frequency Per Week
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_comm_max_frequency_per_week`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_comm_max_phone_frequency_per_day

Property	Value
Description
DisplayName	Max Phone Frequency Per Day
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_comm_max_phone_frequency_per_day`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_comm_max_phone_frequency_per_month

Property	Value
Description
DisplayName	Max Phone Frequency Per Month
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_comm_max_phone_frequency_per_month`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_comm_max_phone_frequency_per_week

Property	Value
Description
DisplayName	Max Phone Frequency Per Week
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_comm_max_phone_frequency_per_week`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	0

msdyn_comm_quiet_time_setting_business

Property	Value
Description
DisplayName	Quiet Time Setting Business
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_comm_quiet_time_setting_business`
RequiredLevel	None
Type	Lookup
Targets	msdynmkt_quiettimesetting

msdyn_comm_quiet_time_setting_home

Property	Value
Description
DisplayName	Quiet Time Setting Home
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_comm_quiet_time_setting_home`
RequiredLevel	None
Type	Lookup
Targets	msdynmkt_quiettimesetting

msdyn_comm_quiet_time_setting_mobile

Property	Value
Description
DisplayName	Quiet Time Setting Mobile
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_comm_quiet_time_setting_mobile`
RequiredLevel	None
Type	Lookup
Targets	msdynmkt_quiettimesetting

msdyn_Name

Property	Value
Description
DisplayName	Name
IsValidForForm	True
IsValidForRead	True
LogicalName	`msdyn_name`
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	850

msdyn_proactive_engagement_global_comm_configId

Property	Value
Description	Unique identifier for entity instances
DisplayName	Proactive Engagement Global Communication Config
IsValidForForm	False
IsValidForRead	True
LogicalName	`msdyn_proactive_engagement_global_comm_configid`
RequiredLevel	SystemRequired
Type	Uniqueidentifier

OverriddenCreatedOn

Property	Value
Description	Date and time that the record was migrated.
DisplayName	Record Created On
IsValidForForm	False
IsValidForRead	True
LogicalName	`overriddencreatedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateOnly
ImeMode	Inactive
SourceTypeMask	0

OwnerId

Property	Value
Description	Owner Id
DisplayName	Owner
IsValidForForm	True
IsValidForRead	True
LogicalName	`ownerid`
RequiredLevel	SystemRequired
Type	Owner
Targets	systemuser, team

OwnerIdType

Property	Value
Description	Owner Id Type
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`owneridtype`
RequiredLevel	SystemRequired
Type	EntityName

statecode

Property	Value
Description	Status of the Proactive Engagement Global Communication Config
DisplayName	Status
IsValidForForm	True
IsValidForRead	True
LogicalName	`statecode`
RequiredLevel	SystemRequired
Type	State
DefaultFormValue
GlobalChoiceName	`msdyn_proactive_engagement_global_comm_config_statecode`

statecode Choices/Options

Value	Details
0	Label: Active DefaultStatus: 1 InvariantName: `Active`
1	Label: Inactive DefaultStatus: 2 InvariantName: `Inactive`

statuscode

Property	Value
Description	Reason for the status of the Proactive Engagement Global Communication Config
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	`statuscode`
RequiredLevel	None
Type	Status
DefaultFormValue
GlobalChoiceName	`msdyn_proactive_engagement_global_comm_config_statuscode`

statuscode Choices/Options

Value	Details
1	Label: Active State:0 TransitionData: None
2	Label: Inactive State:1 TransitionData: None

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`timezoneruleversionnumber`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

UTCConversionTimeZoneCode

Property	Value
Description	Time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
IsValidForForm	False
IsValidForRead	True
LogicalName	`utcconversiontimezonecode`
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

ComponentIdUnique
ComponentState
CreatedBy
CreatedOn
CreatedOnBehalfBy
IsManaged
ModifiedBy
ModifiedOn
ModifiedOnBehalfBy
OverwriteTime
OwnerIdName
OwnerIdYomiName
OwningBusinessUnit
OwningTeam
OwningUser
SolutionId
SupportingSolutionId
VersionNumber

ComponentIdUnique

Property	Value
Description	For internal use only.
DisplayName	Row id unique
IsValidForForm	False
IsValidForRead	True
LogicalName	`componentidunique`
RequiredLevel	SystemRequired
Type	Uniqueidentifier

ComponentState

Property	Value
Description	For internal use only.
DisplayName	Component State
IsValidForForm	False
IsValidForRead	True
LogicalName	`componentstate`
RequiredLevel	SystemRequired
Type	Picklist
DefaultFormValue
GlobalChoiceName	`componentstate`

ComponentState Choices/Options

Value	Label
0	Published
1	Unpublished
2	Deleted
3	Deleted Unpublished

CreatedBy

Property	Value
Description	Unique identifier of the user who created the record.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

CreatedOn

Property	Value
Description	Date and time when the record was created.
DisplayName	Created On
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

CreatedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who created the record.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`createdonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

IsManaged

Property	Value
Description	Indicates whether the solution component is part of a managed solution.
DisplayName	Is Managed
IsValidForForm	False
IsValidForRead	True
LogicalName	`ismanaged`
RequiredLevel	SystemRequired
Type	Boolean
GlobalChoiceName	`ismanaged`
DefaultValue	False
True Label	Managed
False Label	Unmanaged

ModifiedBy

Property	Value
Description	Unique identifier of the user who modified the record.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedOn

Property	Value
Description	Date and time when the record was modified.
DisplayName	Modified On
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedon`
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ModifiedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who modified the record.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	`modifiedonbehalfby`
RequiredLevel	None
Type	Lookup
Targets	systemuser

OverwriteTime

Property	Value
Description	For internal use only.
DisplayName	Record Overwrite Time
IsValidForForm	False
IsValidForRead	True
LogicalName	`overwritetime`
RequiredLevel	SystemRequired
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

OwnerIdName

Property	Value
Description	Name of the owner
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`owneridname`
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwnerIdYomiName

Property	Value
Description	Yomi name of the owner
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	`owneridyominame`
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwningBusinessUnit

Property	Value
Description	Unique identifier for the business unit that owns the record
DisplayName	Owning Business Unit
IsValidForForm	True
IsValidForRead	True
LogicalName	`owningbusinessunit`
RequiredLevel	None
Type	Lookup
Targets	businessunit

OwningTeam

Property	Value
Description	Unique identifier for the team that owns the record.
DisplayName	Owning Team
IsValidForForm	False
IsValidForRead	True
LogicalName	`owningteam`
RequiredLevel	None
Type	Lookup
Targets	team

OwningUser

Property	Value
Description	Unique identifier for the user that owns the record.
DisplayName	Owning User
IsValidForForm	False
IsValidForRead	True
LogicalName	`owninguser`
RequiredLevel	None
Type	Lookup
Targets	systemuser

SolutionId

Property	Value
Description	Unique identifier of the associated solution.
DisplayName	Solution
IsValidForForm	False
IsValidForRead	True
LogicalName	`solutionid`
RequiredLevel	SystemRequired
Type	Uniqueidentifier

SupportingSolutionId

Property	Value
Description	For internal use only.
DisplayName	Solution
IsValidForForm	False
IsValidForRead	False
LogicalName	`supportingsolutionid`
RequiredLevel	None
Type	Uniqueidentifier

VersionNumber

Property	Value
Description	Version Number
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	`versionnumber`
RequiredLevel	None
Type	BigInt
MaxValue	9223372036854775807
MinValue	-9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

msdyn_proactive_engagement_global_comm_config_comm_quiet_time_setting_business_msdynmkt_quiettimeset
msdyn_proactive_engagement_global_comm_config_comm_quiet_time_setting_home_msdynmkt_quiettimesetting
msdyn_proactive_engagement_global_comm_config_comm_quiet_time_setting_mobile_msdynmkt_quiettimesetti

msdyn_proactive_engagement_global_comm_config_comm_quiet_time_setting_business_msdynmkt_quiettimeset

One-To-Many Relationship: msdynmkt_quiettimesetting msdyn_proactive_engagement_global_comm_config_comm_quiet_time_setting_business_msdynmkt_quiettimeset

Property	Value
ReferencedEntity	`msdynmkt_quiettimesetting`
ReferencedAttribute	`msdynmkt_quiettimesettingid`
ReferencingAttribute	`msdyn_comm_quiet_time_setting_business`
ReferencingEntityNavigationPropertyName	`msdyn_comm_quiet_time_setting_business`
IsHierarchical
CascadeConfiguration	Archive: `RemoveLink` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_proactive_engagement_global_comm_config_comm_quiet_time_setting_home_msdynmkt_quiettimesetting

One-To-Many Relationship: msdynmkt_quiettimesetting msdyn_proactive_engagement_global_comm_config_comm_quiet_time_setting_home_msdynmkt_quiettimesetting

Property	Value
ReferencedEntity	`msdynmkt_quiettimesetting`
ReferencedAttribute	`msdynmkt_quiettimesettingid`
ReferencingAttribute	`msdyn_comm_quiet_time_setting_home`
ReferencingEntityNavigationPropertyName	`msdyn_comm_quiet_time_setting_home`
IsHierarchical
CascadeConfiguration	Archive: `RemoveLink` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

msdyn_proactive_engagement_global_comm_config_comm_quiet_time_setting_mobile_msdynmkt_quiettimesetti

One-To-Many Relationship: msdynmkt_quiettimesetting msdyn_proactive_engagement_global_comm_config_comm_quiet_time_setting_mobile_msdynmkt_quiettimesetti

Property	Value
ReferencedEntity	`msdynmkt_quiettimesetting`
ReferencedAttribute	`msdynmkt_quiettimesettingid`
ReferencingAttribute	`msdyn_comm_quiet_time_setting_mobile`
ReferencingEntityNavigationPropertyName	`msdyn_comm_quiet_time_setting_mobile`
IsHierarchical
CascadeConfiguration	Archive: `RemoveLink` Assign: `NoCascade` Delete: `RemoveLink` Merge: `NoCascade` Reparent: `NoCascade` RollupView: `NoCascade` Share: `NoCascade` Unshare: `NoCascade`

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Last updated on 2026-09-21