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SLA table/entity reference (Microsoft Dynamics 365 Field Service)

Contains information about the tracked service-level KPIs for cases that belong to different customers.

Note

The Microsoft Dynamics 365 Field Service SLA table extends the Microsoft Dynamics 365 SLA table.

Customized columns/attributes

Microsoft Dynamics 365 Field Service modifies the definition of columns/attributes defined in other solutions. Listed by SchemaName.

ObjectTypeCode

Changes from ObjectTypeCode (Microsoft Dataverse)

ObjectTypeCode Choices/Options

Value Label
1083 Opportunity Line
1085 Quote Line
1089 Order Line
10008 Package
10009 Package History
10011 StageSolutionUpload
10012 ExportSolutionUpload
10048 App Notification Signal
10049 Shared Object
10050 Shared Workspace
10051 Shared Workspace Access Token
10052 Shared Workspace Pool
10053 Data Lake Folder
10054 Data Lake Folder Permission
10055 Data Lake Workspace
10056 Data Lake Workspace Permission
10057 Data Processing configuration
10058 Exported Excel
10059 RetainedData Excel
10060 Synapse Database
10061 Synapse Link External Table State
10062 Synapse Link Profile
10063 Synapse Link Profile Entity
10064 Synapse Link Profile Entity State
10065 Synapse Link Schedule
10066 Component Changeset Payload
10067 Component Changeset Version
10068 Component Version
10069 Component Version Data Source
10070 Component Version (Internal)
10071 DataflowRefreshHistory
10072 EntityRefreshHistory
10073 Shared Link Setting
10074 Any Privilege Entity
10075 DelegatedAuthorization
10077 CascadeGrantRevokeAccessRecordsTracker
10078 CascadeGrantRevokeAccessVersionTracker
10080 TdsMetadata
10081 Model-Driven App Element
10082 Model-Driven App Component Node's Edge
10083 Model-Driven App Component Node
10084 Model-Driven App Setting
10085 Model-Driven App User Setting
10086 Organization Setting
10087 Setting Definition
10088 CanvasApp Extended Metadata
10089 Service Plan Mapping
10090 Service Plan Custom Control
10092 ApplicationUser
10095 Git Branch
10098 Git Organization
10099 Git Project
10100 Git Repository
10101 Git Solution
10102 Source Control Branch Configuration
10103 Source Control Component
10104 Source Control Component Payload
10105 Source Control Configuration
10106 Source Control Operation Status
10107 Staged Source Control Component
10108 OData v4 Data Source
10109 Workflow Binary
10110 Business Process
10111 Credential
10112 Desktop Flow Module
10113 Flow Capacity Assignment
10114 Flow Credential Application
10115 Flow Event
10116 Flow Machine
10117 Flow Machine Group
10118 Flow Machine Image
10119 Flow Machine Image Version
10120 Flow Machine Network
10121 Flow Session Binary
10122 ProcessStageParameter
10123 Saving Rule
10124 Tag
10125 Tagged Flow Session
10126 Tagged Process
10127 Workflow Metadata
10128 Work Queue
10129 Work Queue Item
10130 Desktop Flow Binary
10131 Flow Aggregation
10132 Flow Log
10133 Flow Run
10134 Approval Process
10135 Approval Stage Approval
10136 Approval Stage Condition
10137 Approval Stage Intelligent
10138 Approval Stage Order
10139 Action Approval Model
10140 Approval
10141 Approval Request
10142 Approval Response
10143 Approval Step
10144 Await All Action Approval Model
10145 Await All Approval Model
10146 Basic Approval Model Data
10147 Flow Approval
10156 Connection Reference
10165 DVTableSearch
10166 DVTableSearchAttribute
10167 DVTableSearchEntity
10168 AICopilot
10169 AIPluginAuth
10170 AI Plugin Conversation Starter
10171 AI Plugin Conversation Starter Mapping
10172 AI Plugin Governance
10173 AI Plugin Governance Extended
10174 AIPluginOperationResponseTemplate
10175 AIPluginTitle
10176 SideloadedAIPlugin
10177 AIPlugin
10178 AIPluginExternalSchema
10179 AIPluginExternalSchemaProperty
10180 AIPluginInstance
10181 AIPluginOperation
10182 AIPluginOperationParameter
10183 AIPluginUserSetting
10185 AI Configuration Search
10186 Data Processing Event
10187 AI Document Template
10188 AI Event
10189 AI Model Catalog
10191 AI Builder Feedback Loop
10192 AI Form Processing Document
10194 AI Object Detection Label
10195 AI Object Detection Bounding Box
10196 AI Object Detection Image Mapping
10198 AI Builder Dataset
10200 AI Builder Dataset Record
10201 AI Builder Datasets Container
10202 AI Builder File
10203 AI Builder File Attached Data
10204 AI Evaluation Configuration
10205 AI Evaluation Metric
10207 AI Optimization
10208 AI Optimization Private Data
10209 AI Test Case
10210 AI Test Case Document
10211 AI Test Case Input
10212 AI Test Run
10213 AI Test Run Batch
10214 Help Page
10215 Tour
10216 BotContent
10217 ConversationTranscript
10218 Agent
10219 Agent component
10220 Agent component collection
10240 Data Movement Service Request Status
10241 DMS Sync Request
10242 DMS Sync Status
10243 Knowledge Asset Configuration
10244 Module Run Detail
10245 QnA
10246 Salesforce Structured Object
10247 Salesforce Structured QnA Config
10248 Workflow Action Status
10249 Allowed MCP Client
10250 FederatedKnowledgeCitation
10251 FederatedKnowledgeConfiguration
10252 FederatedKnowledgeEntityConfiguration
10253 FederatedKnowledgeMetadataRefresh
10254 IntelligentMemory
10255 Knowledge FAQ
10256 Form Mapping
10257 Copilot Interactions
10258 PDF Setting
10259 Activity File Attachment
10260 Teams chat
10261 Service Configuration
10262 SLA KPI
10263 Integrated search provider
10264 Knowledge Management Setting
10265 Knowledge Federated Article
10266 Knowledge Federated Article Incident
10267 Search provider
10268 Knowledge Article Image
10269 Knowledge Configuration
10270 Knowledge Interaction Insight
10271 Knowledge Search Insight
10272 Favorite knowledge article
10273 Knowledge article language setting
10274 Knowledge Article Attachment
10275 Knowledge personalization
10276 Knowledge Article Template
10277 Knowledge search personal filter config
10278 Knowledge search filter
10280 msdyn_historicalcaseharvestbatch
10281 msdyn_historicalcaseharvestrun
10282 Interim Update Knowledge Article
10283 Knowledge Article Custom Entity
10284 Knowledge Harvest Job Record
10285 SupportUserTable
10286 FxExpression
10287 Function
10288 Plug-in
10289 PowerfxRule
10290 Planner Business Scenario
10291 Planner Sync Action
10292 MCPPrompt
10293 MCPResource
10294 MCPResourceContent
10295 MCPServer
10296 MCPTool
10297 ToolingGateway
10298 ToolingGatewayMCPServer
10299 Email Address Configuration
10300 Ms Graph Resource To Subscription
10301 Virtual Entity Metadata
10302 Background Operation
10303 Report Parameter
10304 MobileOfflineProfileExtension
10305 MobileOfflineProfileItemFilter
10306 TeamMobileOfflineProfileMembership
10307 UserMobileOfflineProfileMembership
10308 OrganizationDataSyncSubscription
10309 OrganizationDataSyncSubscriptionEntity
10310 OrganizationDataSyncSubscriptionFnoTable
10311 OrganizationDataSyncFnoState
10312 OrganizationDataSyncState
10313 ArchiveCleanupInfo
10314 ArchiveCleanupOperation
10315 BulkArchiveConfig
10316 BulkArchiveFailureDetail
10317 BulkArchiveOperation
10318 BulkArchiveOperationDetail
10319 EnableArchivalRequest
10320 MetadataForArchival
10321 ReconciliationEntityInfo
10322 ReconciliationEntityStepInfo
10323 ReconciliationInfo
10324 RetentionCleanupInfo
10325 RetentionCleanupOperation
10326 Data Life Cycle Config
10327 RetentionFailureDetail
10328 RetentionOperation
10329 RetentionOperationDetail
10330 RetentionSuccessDetail
10331 CertificateCredential
10332 Notification
10333 User Rating
10334 Mobile App
10335 Power Apps Wrap Build
10336 Insights Store Data Source
10337 Insights Store Virtual Entity
10338 RoleEditorLayout
10339 Deleted Record Reference
10340 Restore Deleted Records Configuration
10341 App Action
10342 App Action Migration
10343 App Action Rule
10346 Card
10347 Card State Item
10350 Entity link chat configuration
10351 Agent Feed Item
10352 Agent Hub Goal
10353 Agent Hub Insight
10354 Agent Hub Metric
10355 Agentic Scenario
10356 Agent Memory
10357 Agent Task
10358 SharePoint Managed Identity
10359 AI Insight Card
10360 AI Skill Config
10361 Suggested Action
10362 Suggested Action Criteria
10363 Data Workspace
10364 Plan
10365 Plan Artifact
10366 Plan Attachment
10367 UX Agent Component
10368 UX Agent Component Revision
10369 UX Agent Project
10370 UX Agent Project File
10371 Agent Conversation Message
10372 Agent Conversation Message File
10373 Rich Text Attachment
10374 Structured Template
10375 RTE Template Mapping
10376 Custom Control Extended Setting
10377 Timeline Pin
10378 Virtual Connector Data Source
10379 Virtual Table Column Candidate
10381 PM Analysis History
10382 PM Business Rule Automation Config
10383 PM Calendar
10384 PM Calendar Version
10385 PM Inferred Task
10386 PM Process Extended Metadata Version
10387 PM Process Template
10388 PM Process User Settings
10389 PM Process Version
10390 PM Recording
10391 PM Simulation
10392 PM Tab
10393 PM Template
10394 PM View
10395 Analysis Component
10396 Analysis Job
10397 Analysis Override
10398 Analysis Result
10399 Analysis Result Detail
10400 Solution Health Rule
10401 Solution Health Rule Argument
10402 Solution Health Rule Set
10403 Power BI Dataset
10404 powerbidatasetapdx
10405 Power BI Mashup Parameter
10406 Power BI Report
10407 powerbireportapdx
10408 File Upload
10409 AppEntitySearchView
10410 MainFewShot
10411 MakerFewShot
10412 SearchAttributeSettings
10413 SearchCustomAnalyzer
10414 SearchRelationshipSettings
10415 SearchResultsCache
10416 Search Telemetry
10417 TextDataRecordsIndexingStatus
10418 ViewAsExampleQuestion
10419 CopilotExampleQuestion
10420 CopilotGlossaryTerm
10421 CopilotSynonyms
10422 Business Skill
10423 Site Component
10424 Site
10425 Site Language
10426 Power Pages Site Published
10427 Site Source File
10430 External Identity
10431 Invitation
10432 Invite Redemption
10433 Portal Comment
10434 Setting
10435 Multistep Form Session
10439 Ad Placement
10440 Column Permission
10441 Column Permission Profile
10442 Content Snippet
10443 Basic Form
10444 Basic Form Metadata
10445 List
10446 Table Permission
10447 Page Template
10448 Poll Placement
10449 Power Pages Core Entity DS
10450 Publishing State
10451 Publishing State Transition Rule
10452 Redirect
10453 Shortcut
10454 Site Marker
10455 Site Setting
10456 Web File
10457 Multistep Form
10458 Multistep Form Metadata
10459 Form Step
10460 Web Link
10461 Web Link Set
10462 Web Page
10463 Web Page Access Control Rule
10464 Web Role
10465 Website
10466 Website Access
10467 Website Language
10468 Web Template
10475 Power Pages Scan Report
10476 PowerPagesDDOSAlert
10477 Power Pages Log
10478 PowerPagesManagedIdentity
10479 Power Pages Site AI Feedback
10485 Catalog Submission Files
10486 Package Submission Store
10487 indexedtrait
10488 processor registration
10489 signal
10490 signal registration
10491 trait
10492 trait registration
10493 List Operation
10494 Marketing Form Display Attributes
10495 Database Version
10496 Upgrade Run
10497 Upgrade Step
10498 Upgrade Version
10499 Activity monitor
10500 Originating Queue Mapping
10502 Unified Routing Setup Tracker
10503 Available Times
10504 Available Times Data Source
10505 resource group data source
10506 Virtual Resource Group Resource
10507 Migration tracker
10508 Asset Category Template Association
10509 Asset Template Association
10510 Customer Asset
10513 Customer Asset Attachment
10514 Customer Asset Category
10515 Functional Location
10516 Functional Location Type
10517 Location Template Association
10518 Functional Location Type Template Association
10519 Property Definition
10520 Property Asset Association
10521 Property Location Association
10522 Property Log
10523 Property Template Association
10524 Template For Properties
10525 Warranty
10532 IoT Alert
10533 IoT Device
10534 IoT Device Category
10535 IoT Device Command
10536 IoT Device Command Definition
10537 IoT Device Data History
10538 IoT Device Property
10539 IoT Device Registration History
10540 IoT Device Visualization Configuration
10541 IoT Field Mapping
10542 IoT Property Definition
10543 IoT Provider
10544 IoT Provider Instance
10545 IoT Settings
10548 IoT Alert to Case Process
10550 Playbook Callable Context
10551 Playbook activity
10552 Playbook activity attribute
10553 [DEPRECATED] Playbook category
10554 Playbook
10555 [DEPRECATED] Playbook template
10557 admin_settings_entity
10558 Collab Space Team Association
10559 CRM Activity Mapping
10560 CRM Connection
10561 Derived insights related entity
10562 Entity derived insights
10563 External CRM
10564 External Record
10565 Lead Intelligence Insight
10566 Lead Intelligence Insight Entity Link
10567 msdyn_rawinsight
10568 msdyn_rawinsightentitylink
10569 Tagged Record
10570 M365 Copilot Sales customer list
10571 msdyn_vivaentitysetting
10572 msdyn_vivaorgextensioncred
10573 msdyn_vivaorgsetting
10574 msdyn_vivausersetting
10575 Activity Mapping
10576 Sales Copilot Email Insight
10577 Sales Copilot Insight
10578 Sales Copilot Insight Card State
10579 Sales Copilot Job Status
10580 Sales Copilot Knowledge Base
10581 Org level settings for Sales Copilot apps
10582 Sales Copilot User Setting
10583 App profile
10584 Application Extension
10585 Application Tab Template
10586 App profile role mapping
10587 Notification Field
10588 Notification Template
10589 Session Template
10590 Template Parameter
10596 Channel Integration Framework v1.0 Provider
10597 Notification Field (Deprecated)
10598 Notification Template (Deprecated)
10599 App Parameter Definition (Deprecated)
10600 Session Templates (Deprecated)
10601 Application Tab Template (Deprecated)
10602 Parameter (Deprecated)
10603 Template Tag (Deprecated)
10604 Application Type (Deprecated)
10613 Channel Integration Framework v2.0 Provider
10615 Conversation Data (Deprecated)
10616 KPI Event Data
10617 KPI Event Definition
10618 Session Data (Deprecated)
10619 Session Participant Data (Deprecated)
10620 Channel Definition
10621 Channel Definition Consent
10622 Channel Definition Locale
10623 Channel Instance
10624 Channel Instance Account
10625 Channel Message Attachment
10626 Channel Message Context Part
10627 Channel Message Part
10628 Consuming Application
10629 msdyn_DefExtendedChannelInstance
10630 msdyn_DefExtendedChannelInstanceAccount
10631 Productivity pane configuration
10632 Pane tab configuration
10633 Pane tool configuration
10635 Script
10636 Script step
10638 Action Input Parameter
10639 Action Output Parameter
10640 Macro Action Template
10641 Macro Solution Configuration
10642 Macro Connector
10643 Macro Run History
10644 Parameter definition
10647 Adaptive Card Configuration
10648 Smartassist configuration
10650 Read Tracker
10651 Read tracking enabled information
10652 Microsoft Teams Graph resource Entity
10653 msdyn_msteamssetting
10654 msdyn_msteamssettingsv2
10655 Microsoft Teams Collaboration entity
10656 Teams Dialer Admin settings
10657 Teams Contact Suggestion by AI
10658 Contact suggestion rule
10659 Contact suggestion ruleset
10660 Microsoft Teams chat association entity
10661 Microsoft Teams chat suggestion
10662 Hierarchy Configuration
10663 Microsoft Orgchart node entity
10664 Forecast Manual Adjustment History
10665 Distributed Lock
10666 Entity Delta Change
10667 File Upload Status Tracker
10668 Forecast
10669 Forecast Configuration
10670 Forecast definition
10671 Forecasting Cache
10672 Forecast Insights
10673 Forecast
10674 Forecast Prediction Data
10675 Forecast Prediction Status
10676 Forecast recurrence
10677 Recompute Tracker
10678 Forecast Recurrence
10679 ShareAs Configuration
10680 Customer email communication
10681 GDPRData
10682 ODOSFeatureMetadata
10683 ODOSMetadata
10684 Recurring Sales Action
10685 Recurring Sales Action V2
10686 msdyn_relationshipinsightsunifiedconfig
10687 siconfig
10688 SI Key Value Config
10689 Usage Metric
10690 Action Card Regarding
10691 Action Card Role Setting
10692 EntityRankingRule
10693 flowcardtype
10694 salesinsightssettings
10695 Action Card Usage
10696 Action Card Usage Aggregation
10697 Auto Capture Rule
10698 Auto Capture Settings
10699 UntrackedAppointment
10700 Suggested Activity
10701 Suggested Activity Data Source
10702 Suggested Contact
10703 Suggested Contacts Data Source
10704 Notes analysis Config
10705 icebreakersconfig
10706 dealmanageraccess
10707 Deal manager settings
10708 Account KPI Item
10709 Activity Analysis CleanUp State
10710 Relationship Analytics Config
10711 Contact KPI Item
10712 Daily Kpis for account
10713 Daily kpis for contact
10714 Daily kpis for lead
10715 Daily kpis for Opportunity
10716 Lead KPI Item
10717 Most Contacted
10718 Most Contacted By
10719 Opportunity KPI Item
10720 Relationship Analytics Metadata
10721 Similar entities feature importance
10722 wkwcolleaguesforcompany
10723 wkwcolleaguesforcontact
10724 wkwconfig
10725 Attribute Influence Statistics
10726 Prediction Computation Operation
10727 Prediction Model Status
10728 Prediction Scheduled Operation
10729 Predictive Model Score
10730 Predictive Score
10731 Predictive Scoring Sync Status
10732 Real Time Scoring
10733 Real Time Scoring Operation
10734 Submodel Definition
10735 Time spent in BPF
10736 Training Result
10737 OpportunityModelConfig
10738 LeadModelConfig
10739 ModelPreviewStatus
10740 Profile Album
10741 Post Configuration
10742 Post Rule Configuration
10743 Wall View
10744 Filter
10745 Customer Voice alert
10746 Customer Voice alert rule
10747 Customer Voice user activity
10748 Customer Voice survey email template
10749 Customer Voice file response
10750 Customer Voice localized survey email template
10751 Customer Voice Log
10752 Customer Voice project
10753 Customer Voice survey question
10754 Customer Voice survey question response
10755 Customer Voice satisfaction metric
10756 Customer Voice Satisfaction Metric Aggregate
10757 Customer Voice Satisfaction Metric Survey Mapping
10758 Shorturl
10759 Customer Voice survey
10760 Customer Voice survey invite
10761 Customer Voice survey invite summary
10762 Customer Voice survey reminder
10763 Customer Voice survey response
10764 Customer Voice unsubscribed recipient
10765 Customer Service Key Value Configuration
10766 AddToCalendar style
10767 basestyle
10768 Button style
10769 Code style
10770 Column style
10771 Content Block
10772 Divider style
10773 General styles
10774 imagestyle
10775 Layout Style
10776 QR code style
10777 Text style
10778 Video style
10779 App state
10780 CSAdminConfig
10781 Product Map
10782 Custom API Ruleset Configuration
10783 Decision contract
10784 Decision rule set
10785 Rulesetentitymapping
10786 Routing diagnostic item
10787 Routing diagnostic
10788 Template Context Variable
10789 Template Rule Set
10790 Template Variable Batch Operation
10792 Inbox card configuration
10793 Inbox Configuration
10794 Inbox Entity Configuration
10795 Inbox Personalized Configuration
10796 App Profile Copilot Configuration
10797 Swarm
10798 Swarm participant
10799 Swarm participant rule
10800 Swarm role
10801 Swarm skill
10802 Swarm template
10803 Autonomous case creation and update rules
10804 CHT App Profile Configuration
10805 Entity Attachment
10806 Time Tracker
10807 Customer feedback survey
10808 Customer feedback survey invite
10809 Customer feedback survey response
10810 msdyn_surveyconfig
10811 Survey setting
10812 Entity Attribute Prediction Rule
10813 emailclassificationcategory
10814 emailclassificationcategoryversion
10815 Email Sentiment
10816 Agent Configuration
10817 Autonomous Agent Entity Mapping
10818 Autonomous Profile
10819 Rollout Plan
10820 Master Entity Routing Configuration
10821 Routing Rule Set Setting
10822 Assignment Configuration
10823 Assignment Configuration Step
10824 Capacity Profile
10825 msdyn_globalrulesetconfiguration
10826 Last Agent
10827 Overflow Action Config
10828 Preferred Agent
10829 Preferred Agent Customer Identity
10830 Preferred Agent Routed Entity
10831 Routing configuration
10832 Routing configuration step
10833 Custom messaging account
10834 Channel Configuration
10835 Channel State Configuration
10836 Provisioning State
10837 AdminAppState
10838 Agent Status history
10839 Power BI Configuration
10840 Authentication Settings
10841 Auth Settings Entry
10842 Quick reply
10843 Entity Routing Context
10844 Channel Capability
10845 Conversation Action
10846 Conversation Action Locale
10847 Conversation Message Block
10848 DeletedConversation
10849 Deprecated Workstream Entity Configuration
10850 Entity
10851 Ongoing conversation (Deprecated)
10852 Live work item event
10853 Work Stream
10854 Masking Rule
10855 Auto block rule
10856 Bot Channel Registration Secret
10857 Omnichannel channel api conversation privilege
10858 Omnichannel channel api message privilege
10859 Channel api method mapping
10860 External context
10861 Flagged spam
10862 Language
10863 Conversation
10866 Context item value
10867 Live Work Item Participant (Deprecated)
10868 Conversation Sentiment
10869 Context variable
10870 Localization
10871 OC Payment Profile
10872 Recording
10873 Omnichannel Request
10874 Rich message
10875 Rich object map
10876 Rule Item
10877 Sentiment daily topic
10878 Sentiment daily topic keyword
10879 Sentiment daily topic trending
10880 Session
10881 Session Participant Event
10882 Session Sentiment
10883 Automated Message
10884 Tag
10885 Geo Location Provider
10886 Omnichannel Configuration
10887 Omnichannel Personalization
10888 Omnichannel Queue (Deprecated)
10889 Omnichannel Sync Config
10890 Operating Hour
10891 Personal quick reply
10892 Personal sound setting
10893 Persona Security Role Mapping
10894 Presence
10895 Provider
10896 RoutingRequest
10897 Search Configuration
10898 Sentiment analysis
10899 Session event
10900 Session participant
10901 Audio File
10902 Sound notification setting
10903 Transcript
10904 UR notification template
10905 UR Notification Template Mapping
10906 User settings
10907 Self service
10914 Agent capacity update history
10915 Bookable Resource Capacity Profile
10916 Contact Center Generated Rule
10917 Work stream capacity profile
10918 Conversation Capacity profile
10919 Agent Capacity Profile Unit
10920 Agent Channel State
10921 Agent Status
10922 Agent Group
10923 Agent Group Language
10924 Agent Group Matching Criteria
10925 Agent Group Membership
10926 Agent Group Region
10927 Agent Language
10928 Agent Matching Criteria
10929 Agent Region
10930 Language Hierarchy
10931 Matching Criteria
10932 Conversation Matching Criteria
10933 Region
10934 Conversation Characteristic
10935 Session Characteristic
10936 Skill Attachment Rule
10937 Attach Skill
10938 Model training details
10939 Training data import configuration
10940 Characteristic mapping
10941 Training record
10942 Skill finder model
10943 Effort estimate
10944 Effort estimation model
10945 Effort model training details
10946 ConversationInsight
10947 Active ICD Extension
10948 Entity-Workstream Map
10949 ICD Extension
10950 msdyn_broadcastmessagebulkactionapiprivilege
10951 msdyn_bulkassigntoqueueapiprivilege
10952 msdyn_bulkforcecloseapiprivilege
10953 Lock Status
10954 msdyn_notifyagentbulkactionapiprivilege
10955 Omnichannel agent assignment custom api privilege
10956 Bulk Action
10957 Conversation Action Item
10958 Conversation Aggregated Insights
10959 Comment
10960 Conversation Participant Insights
10961 Conversation Participant Sentiment
10962 Conversation Question
10963 Conversation Segment Sentiment
10964 Conversation Sentiment
10965 Conversation Signal
10966 Conversation Subject
10967 Conversation Summary Suggestion
10968 Conversation System Tag
10969 Conversation Tag
10970 Recording (Deprecated)
10971 SCI Conversation
10972 Custom Email Highlight
10973 Custom Highlight
10974 Custom Publisher
10975 EnvironmentSettings
10976 UserSettings
10977 Digital assets configuration
10978 File
10979 Tag
10980 Video
10983 CatalogEventStatusConfiguration
10984 Configuration
10985 Trigger
10986 Triggers To Sdk Message Processing Steps
10987 EventParameterMetadata
10988 TrackingContext
10989 Marketing feature configuration
10990 Consent Provider
10991 Consent provider Localization
10992 (Deprecated) Compliance
10993 (Deprecated) Compliance
10994 Compliance profile
10995 Consent
10996 CXP Consent Center Configuration
10997 Consent Provider Default Configuration
10998 Default purpose
10999 Submit Button
11000 Consent System Configuration
11001 (Deprecated) Contact Point Consent
11002 (Deprecated) Contact Point Consent
11003 (Deprecated) Contact Point Consent
11004 Contact Point Consent
11005 Contact Point Settings
11006 CXP Customer Data Mapping
11007 Customer Data Selection
11008 Preference Center
11009 Preference center link
11010 Purpose
11011 Topic
11013 msdynmkt_experimentv2
11014 ACS channel instance
11015 ACS channel instance account
11016 Infobip channel instance
11017 Infobip channel instance account
11018 Link mobility channel instance
11019 Link mobility channel instance account
11020 MockSmsProvider channel instance
11021 MockSmsProvider channel instance account
11022 TeleSign channel instance
11023 TeleSign channel instance account
11024 Twilio channel instance
11025 Twilio channel instance account
11026 Vibes channel instance
11027 Vibes channel instance account
11028 Predefined Placeholder
11029 Metadata Entity Relationship
11030 Metadata Item
11031 Metadata Store State
11032 DigitalSellingActiveTask
11033 DigitalSellingCompletedTask
11034 Sales Tag
11035 Sequence
11036 Sequence Stat
11037 Sequence Target
11038 Sequence Target Step
11039 Sequence Template
11041 sabackupdiagnostic
11042 SABatchRunInstance
11043 salesroutingdiagnostic
11044 SARunInstance
11045 Segment
11046 segmentsetting
11047 Segment property
11048 SegmentsUtil
11049 Assignment Rule
11050 Seller attribute
11051 Seller attribute value
11052 Assignment Map
11053 Sales Assignment Setting
11054 Sales routing run
11056 Extended User Setting
11057 Sales acceleration insights
11058 Sales Acceleration settings
11059 Insight
11060 Work List Suggestion
11061 Work list suggestion source
11062 Work List View Configuration
11063 Work Queue Record
11064 Work Queue Record State
11065 Work list user setting
11066 WQDataSource
11067 Suggestion Assignment Rule
11068 Suggestion Principal Object Access
11069 Suggestion Seller Priority
11070 Data Hygiene Setting Info
11071 Duplicate Detection Plugin Run
11072 Duplicate Lead Mapping
11073 Lead Hygiene Setting
11074 Linked Entity Attribute Validity
11075 Sales provisioning request
11076 SalesOmnichannel Message
11077 Text message template
11078 Data Analytics Admin Settings (Deprecated)
11079 Data Analytics Report
11080 Insights
11081 Sales acceleration reports
11082 Bot user mapping
11084 Bot Session
11085 Context Item Elastic
11086 Queue Extension
11087 Timeout Rule
11088 Automated action rules mapping
11089 Capacity Wrap Up Time
11090 Channel Profile
11091 Channel Profile Notification Template
11092 Channel Profile Survey Config
11095 Conversation Record
11096 Last message info
11097 Encrypted message setting
11098 Message masking rule
11099 Agent Nudge
11100 Agent Nudge Template
11101 Compliance Rule
11102 msdyn_admin_pin
11103 Conversation disposition code map
11104 Disposition Code Category
11105 Live Conversation Counter Condition
11106 OC Disposition Code
11107 msdyn_personal_pin
11108 Work Stream Bot Mapping
11110 Representative Copilot Setting
11111 Agent Copilot Term
11114 copilot scenario setting
11115 Copilot Skill
11116 Copilot Skill Role
11117 Copilot Starter Prompt
11118 Copilot Summarization Setting
11119 Entity Copilot Configuration
11120 Organization Prompt
11121 msdyn_agentsetting
11122 msdyn_aiconnectormapping
11123 msdyn_businessprofile
11124 intent
11125 intentattribute
11126 intentattributeset
11127 intentattribute_entity
11128 Intent Config
11129 Intent Context History
11130 intententity
11131 LOB Backfill Status
11132 Line of Business
11133 Intent Family Admin Assignment
11134 msdyn_intentfamily_harvestingconfiguration
11135 msdyn_intentfeature_configuration
11136 Intent Group Condition
11137 msdyn_intentharvesting_batchjobstatus
11138 msdyn_intentharvesting_batchjobstatusdetail
11139 Intent Harvesting Proposed Intent
11140 msdyn_intentharvesting_provisioning_status
11141 msdyn_intentmetrics
11142 msdyn_intentmetrics_aggregate
11143 msdyn_intentmetrics_jobdata
11144 Intent Playbook
11145 Intent playbook map
11146 Intent Solution Map
11147 msdyn_intentsolution_mappingconfiguration
11148 msdyn_organizationsolutionmap
11149 Case Enrichment
11150 Case follow up and closure configuration
11151 Case sentiment settings
11152 Case Suggestion
11153 Case Suggestion Request Payload
11154 Case Suggestions Data Souce
11155 User Preference For Copilot
11156 Copilot assisted case form fill settings
11157 Copilot Event
11158 Copilot Interaction
11159 Copilot Interaction Data
11160 Copilot knowledge interaction
11161 Copilot Transcript
11162 Copilot Transcript Data
11163 KB Enrichment
11164 Knowledge Article Suggestion
11165 Knowledge Article Suggestion Data Source
11166 Next Action
11167 Service Copilot Plugin
11168 Service Copilot Plugin Action
11169 Service Copilot Plugin Role
11170 Suggestion Interaction
11171 Suggestion request payload
11172 Suggestions Model Summary
11173 Suggestions Setting
11174 AI Simulation Result
11175 AI Simulation Run
11176 msdyn_caseaiprediction
11177 Data Analytics User Customized Report
11178 Data Analytics Dataset
11179 Data Analytics Workspace
11180 Report Bookmark
11181 Agent Resource Forecasting
11182 [Deprecated] Dynamics Customer Service Analytics
11183 Case Topic
11184 Case Topic Setting
11185 Case Topic Summary
11186 Case topic Incident mapping
11187 Case Management Agent analytics
11188 Customer Service historical analytics
11189 Email analytics
11190 Forecast
11191 Knowledge analytics
11192 Model Customization analytics
11193 Real-time analytics for record routing
11194 Forecast Summary and Setting
11195 Keywords Description Suggestion Setting
11196 Bot Variable
11197 Conversation Summary Interaction
11198 Conversation Summary Setting
11199 Conversation Topic
11200 Conversation Topic Setting
11201 Conversation Topic Summary
11202 Conversation topic Conversation mapping
11203 Omnichannel historical analytics
11204 Omnichannel voice historical analytics (preview) (Deprecated)
11205 Omnichannel Realtime analytics
11206 Copilot Analytics
11207 Conversation Analytic
11208 Session Analytics
11209 Session Participant Analytic
11210 Evaluation
11211 Evaluation category
11212 Evaluation criteria
11213 Evaluation criteria version
11214 Evaluation Entity Config
11215 Evaluation Extension
11216 Evaluation Global Config
11217 Evaluation input config
11218 Evaluation localized content
11219 Evaluation Notification Configuration
11220 Evaluation Plan
11221 Evaluation Plan Batch
11222 Evaluation Plan Ontrigger Backlog
11223 Evaluation Plan Run
11224 Evaluation question
11225 Criteria Simulation
11226 PA Flow Run Tracker
11227 Sales Research Manager
11228 Engage And Readiness Agent Result V2
11229 SalesAgentConfigurationV2
11230 SalesAgentExecutionConfig
11231 Sales Agent Handover
11232 Sales agent processing state
11233 SalesAgentProfile
11234 Sales agent run
11235 Trigger Sales Agent
11236 Account Research Agent Trigger
11237 Account Research Result
11238 Account Research Summary Trigger
11239 Competitor Research Agent Trigger
11240 Custom Account Insights Result
11241 Customization Agent Trigger
11242 Custom OOB Research Result
11243 Summary Synthesizer Input
11244 summarysynthesizeroutput (Deprecated)
11245 Lead Agent Result
11246 Lead Delink Result
11247 Lead Email Extension
11248 Default OOB Account Research Result
11249 Outreach Agent Result
11250 Outreach Trigger Agent
11251 Qualification Agent Trigger
11252 Sales Agent Configuration
11253 SalesAgentUsage
11254 Sales Company Resolver Lead Trigger
11255 Stakeholder Research Output
11256 Summary Synthesizer Output
11257 Summary Synthesizer Agent Trigger
11258 Target Customer Profile Prefill Agent Result
11259 TargetCustomerProfilePrefillAgentTrigger
11260 Web Research Agent Trigger
11261 Engage And Readiness Agent Result
11263 Opportunity Account Research Result
11264 Opportunity Ranker Mapping
11265 Opportunity Research Agent Trigger
11266 Opportunity Research Indicator
11267 Opportunity Research Result
11268 Opportunity Research User Interactions
11269 RCS Watermark
11270 Related Conversation Trigger Table
11271 Data quality log
11272 Data quality reassignment
11273 Data quality source
11274 Data quality suggestion
11275 DQA Ranker Trigger
11276 msdyn_governanceagent_status
11277 msdyn_guardrail_consumer_mapping
11278 msdyn_guardrail_execution_info
11279 msdyn_guardrail_rule
11280 msdyn_guardrail_rule_version
11281 msdyn_guardrail_scenariotype
11369 Requirement Characteristic
11370 Client Extension
11371 Booking Setup Metadata
11372 Configuration
11373 Bookable Resource Association
11374 Actual
11375 Three-Dimensional Model
11376 Booking Alert
11377 Booking Alert Status
11378 Booking Change
11379 Booking Rule
11380 Business Closure
11381 Organizational Unit
11382 Priority
11383 Requirement Group
11384 Requirement Organization Unit
11385 Requirement Relationship
11386 Requirement Resource Category
11387 Requirement Resource Preference
11388 Requirement Status
11389 Resource Requirement
11390 Resource Requirement Detail
11391 Resource Territory
11392 Schedule Board Setting
11393 Scheduling Parameter
11394 System User Scheduler Setting
11395 Fulfillment Preference
11396 Time Group Detail
11397 Transaction Origin
11398 Work Template
11399 Optimization Request
11400 Requirement Change
11401 Requirement Dependency
11402 Scheduling Feature Flag
11403 Scheduling Scope
11404 Inspection Template
11405 Inspection Attachment
11406 Inspection Template Version
11407 Inspection
11408 Inspection Response
11409 Time Entry
11410 Time Source
11411 Payment Term
11412 Purchase Order
11413 Purchase Order Product
11414 Purchase Order Receipt
11415 Purchase Order Receipt Product
11416 Ship Via
11417 Tax Code
11418 Tax Code Detail
11419 Warehouse
11420 Agreement
11421 Agreement Booking Date
11422 Agreement Booking Incident
11423 Agreement Booking Product
11424 Agreement Booking Service
11425 Agreement Booking Service Task
11426 Agreement Booking Setup
11427 Agreement Invoice Date
11428 Agreement Invoice Product
11429 Agreement Invoice Setup
11430 Agreement Substatus
11431 Booking Journal
11432 Booking Timestamp
11433 Purchase Order Business Process
11434 Case to Work Order Business Process
11435 Agreement Business Process
11436 Work Order Business Process
11437 Entitlement Application
11438 Field Service Price List Item
11439 Field Service Setting
11440 Field Service SLA Configuration
11441 Field Service System Job
11442 Incident Type
11443 Incident Type Characteristic
11444 Incident Type Product
11445 Incident Type Service
11446 Incident Type Service Task
11447 Incident Types Setup
11448 Incident Type Requirement Group
11449 Inventory Adjustment
11450 Inventory Adjustment Product
11451 Inventory Journal
11452 Inventory Transfer
11453 Order Invoicing Date
11454 Order Invoicing Product
11455 Order Invoicing Setup
11456 Order Invoicing Setup Date
11457 Payment
11458 Payment Detail
11459 Payment Method
11460 Postal Code
11461 Product Inventory
11462 Purchase Order Bill
11463 Purchase Order SubStatus
11464 Quote Booking Incident
11465 Quote Booking Product
11466 Quote Booking Service
11467 Quote Booking Service Task
11468 Quote Booking Setup
11469 Quote Invoicing Product
11470 Quote Invoicing Setup
11471 Resource Pay Type
11472 RMA
11473 RMA Product
11474 RMA Receipt
11475 RMA Receipt Product
11476 RMA SubStatus
11477 RTV
11478 RTV Product
11479 RTV Substatus
11480 Service Task Type
11481 Time Off Request
11482 Unique Number
11483 Work Order
11484 Work Order Characteristic (Deprecated)
11485 Work Order Details Generation Queue (Deprecated)
11486 Work Order Incident
11487 Work Order Product
11488 Resource Restriction (Deprecated)
11489 Work Order Service
11490 Work Order Service Task
11491 Work Order Substatus
11492 Work Order Type
11494 Bookable Resource Booking Quick Note
11495 Field Service Frontline Worker Configuration
11498 Incident Type Suggestion Result
11499 Incident Type Suggestion Run History
11500 Incident Type Resolution
11501 Insurance
11502 Not-to-exceed
11503 Asset Suggestion
11504 Problematic Asset Feedback
11505 Resolution
11506 Trade
11507 Trade Coverage
11510 Work order not-to-exceed
11511 Work Order Resolution
11512 CFS - IoT Alert Process Flow
11513 Geolocation Settings
11514 Geolocation Tracking
11515 Entity Configuration
11516 Geofence
11517 Geofence Event
11518 Geofencing Settings
11519 Field Service Summary Configuration
11520 MobileSource
11693 Agent Rule
11697 Twitter handle
11698 Quiet Time Setting
11699 channel
11700 Chat Widget Language(deprecated)
11702 Facebook Engagement Context
11704 Channel Profile AI Agent
11705 Bulk Harvest Run Log
11706 Harvest Work Item
11707 Copilot User Workload
11709 Facebook Application
11713 OC Twitter Handle Secret
11718 Screen Recording
11719 ScreenRecordingLink
11720 Copilot Organization Workload
11721 Copilot Skill Mapping
11722 Agent Source
11723 AI Agent Status
11724 Case Management Agent for case closure Activity
11725 Case Management Agent for case closure Monitoring
11726 Flow Test Session
11727 Flow Trigger
11728 Flow Trigger Instance
11729 Business Process Linked Artifact
11730 Always Run SQA Segment
11732 CC Eventing Scenario
11733 CC Playbook Policy
11734 CC User Prompt
11735 SMS Number
11740 Recommended Action Derived Insights
11743 Agent Coach Policy Settings
11745 OC Apple Pay Entity
11752 rawactioncatalogue
11754 Resource Utilization Export
11756 Contact Center historical analytics
11758 Evaluation Trigger Config
11759 Business Skill Resource
11762 Prioritized Action Catalogue
11772 Historical Case Harvest Run Log
11774 Queue User Group Membership
11775 Harvest Eligibility Condition
11776 Twitter account
11782 Facebook Page
11783 Google's Business Messages agent account
11784 Scenario
11787 SMS Engagement Context
11790 Opportunity Competitor Research Result Cache
11791 recommendedactionrundetails
11792 msdyn_recommendedactionsourceagentconfig
11793 contactprofilerdetail
11794 contactprofilerresult
11795 Flow Group
11796 ComputerUseAgent
11797 Meeting Prep Insights
11798 Action
11799 EvaluationDetails
11800 EvaluationHistory
11801 Guardrail
11802 GuardrailVersion
11803 IndicatorQuestion
11804 Monitor
11805 MonitorAction
11806 MonitorNotificationConfig
11807 QINotificationConfig
11808 QINotificationConfigItem
11809 QualityIndicator
11810 QualityIndicatorVersion
11811 Contact Center Agent Skill Configuration
11812 RTE Structured Template Config
11814 Twitter Handle Provisioning Status
11817 Agent Coach Admin Settings
11819 Google's Business Messages partner account
11823 Email Template Language Group
11824 Email Template Language Group Item
11825 Agent Metadata Override
11826 Agent User Preference
11827 Email thread
11828 Copilot Tool
11830 Quality Evaluation Agent analytics
11831 Knowledge Harvest Plan
11832 Agent Prompt
11833 Channel Instance Context Variable
11834 Common Channel Config
11835 Conversation Profile
11836 Profile Picker
11837 Agent Coach Playbook
11838 Agent Coach Playbook Instructions
11839 Case Coaching Result
11840 Email Coaching Result
11841 Eval Result
11843 AthenaReconciliationInfo
11849 Evaluation Run Config
11850 Intent Core Evaluation Job
11851 Intent Family Solution Map
11852 msdyn_nextbestactionsconfig
11853 PowerPagesUserMapping
11854 msdyn_aidescoptimizationrun
11855 msdyn_aidescriptioncandidate
11856 msdyn_aidescriptionpublishjob
11857 msdyn_aidescriptionrun
11858 msdyn_aidescriptionsettings
11859 msdyn_aidescriptionvalue
11860 Agent Assist Bot Config
11861 Agent Assist Configuration
11862 Contact Center Agent Skill Setting
11863 Contact Center Workstream Skill
11864 Communication Provider Setting
11865 Communication Provider Setting Entry
11866 Phone Number
11867 Carrier
11868 Custom Model Configuration
11869 Custom Neural Voice
11870 SMS Number settings
11871 Channel instance secret
11872 SMS Setting Secret
11873 Cancellation Policy Attributes
11874 Conversation Attribute
11875 NRT Configuration Conversation
11876 Proactive Engagement Planner CallerID Phone Number
11877 Proactive Engagement Planner CallerID Rule
11878 Proactive Callback Config
11879 Proactive Callback Profile
11880 Proactive Delivery
11881 Proactive Delivery Attribute
11882 Proactive Delivery Batch
11883 Proactive Delivery Batch Error
11884 Proactive Engagement Configuration
11885 Proactive Engagement Configuration Attribute
11886 Proactive Engagement Configuration Status
11887 Proactive Engagement Message Template
11888 Delivery Metrics
11889 Proactive Engagement Planner Configuration
11890 Proactive Engagement Config Cancellation Policy
11891 Proactive Engagement Configuration Characteristic
11892 Custom Messaging Engagement Context
11893 LINE Engagement Context
11894 Custom messaging channel
11895 LINE account
11896 WeChat account
11897 WhatsApp account
11898 WhatsApp number
11899 Twitter Engagement Context
11900 WeChat Engagement Context
11901 WhatsApp Engagement Context
11902 Apple messages for business account
11903 Apple messages for business engagement context
11904 Google's Business Messages engagement context
11905 AI Agent Consult Setting
11906 External Security Setting
11907 Gatekeeper Engagement Context
11908 Phone Call Engagement Context
11909 Phone Music
11910 Voice
11911 Voice Channel Language Setting
11912 Voice Channel Setting
11913 Voicemail
11914 Voice channel organization setting
11915 Voice workstream V2 migration status
11916 Microsoft Teams account
11917 (Deprecated)Teams Engagement Context
11918 Teams Engagement Context
11919 Azure notification hub
11920 Survey Answer Option
11921 Survey Response
11922 Survey Response Value
11923 Chat Widget
11924 Live Chat Context
11925 Chat Widget Location
11926 Localized Survey Question (Deprecated)
11927 Survey Question Sequence
11928 Survey Question
11929 Web Engagement Ruleset
11930 Web Engagement Ruleset Config
11931 Web Engagement Ruleset Revision
11932 Web Engagement Site Area
11933 Screen recording config
11934 Outbound Configuration
11935 Outbound message
11937 Scheduling Goal
11938 Optimization Plan
11939 Input Requirement
11940 Input Schedule
11941 Suggested Schedule
11942 Unscheduled Requirement
11943 Source Control Operation Tracking
11944 Location Record
11945 Native Extension
11946 ControlConfiguration
11947 MOS3 Management
11959 ML Data Masking Rule
11960 Unredacted Note
11961 Conversation Step
11962 msdyn_guardrail_execution_event
11963 Message Template
11964 Proactive Engagement Global Communication Config
11966 SOA Similar Opportunities
11967 Business Skill Metadata
11968 Business Skill Role Mapping
11975 Email Classification Category Scope Rule
11977 Intent Harvesting Runtime Result
11978 Email Template Configuration
11979 Eval Assertion
11980 Eval Dataset
11981 Eval Prompt
11982 Eval Run
11983 SCA Engage Agent Result
11984 Recommended Action Pull Watermark

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

msdyn_bookingalert_sla_slaid

Many-To-One Relationship: msdyn_bookingalert msdyn_bookingalert_sla_slaid

Property Value
ReferencingEntity msdyn_bookingalert
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName msdyn_bookingalert_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

msdyn_bookingalert_sla_slainvokedid

Many-To-One Relationship: msdyn_bookingalert msdyn_bookingalert_sla_slainvokedid

Property Value
ReferencingEntity msdyn_bookingalert
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName msdyn_bookingalert_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocoutboundmessage_sla_slaid

Many-To-One Relationship: msdyn_ocoutboundmessage msdyn_ocoutboundmessage_sla_slaid

Property Value
ReferencingEntity msdyn_ocoutboundmessage
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName msdyn_ocoutboundmessage_sla_slaid
IsCustomizable False
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

msdyn_ocoutboundmessage_sla_slainvokedid

Many-To-One Relationship: msdyn_ocoutboundmessage msdyn_ocoutboundmessage_sla_slainvokedid

Property Value
ReferencingEntity msdyn_ocoutboundmessage
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName msdyn_ocoutboundmessage_sla_slainvokedid
IsCustomizable False
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

msdyn_ocvoicemail_sla_slaid

Many-To-One Relationship: msdyn_ocvoicemail msdyn_ocvoicemail_sla_slaid

Property Value
ReferencingEntity msdyn_ocvoicemail
ReferencingAttribute slaid
ReferencedEntityNavigationPropertyName msdyn_ocvoicemail_sla_slaid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: UseCollectionName
Group: Details
Label:
MenuId: null
Order: 10001
QueryApi: null
ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

msdyn_ocvoicemail_sla_slainvokedid

Many-To-One Relationship: msdyn_ocvoicemail msdyn_ocvoicemail_sla_slainvokedid

Property Value
ReferencingEntity msdyn_ocvoicemail
ReferencingAttribute slainvokedid
ReferencedEntityNavigationPropertyName msdyn_ocvoicemail_sla_slainvokedid
IsCustomizable True
AssociatedMenuConfiguration AvailableOffline: True
Behavior: DoNotDisplay
Group: Details
Label:
MenuId: null
Order:
QueryApi: null
ViewId: 00000000-0000-0000-0000-000000000000

See also

Dataverse table/entity reference
Dataverse Web API Reference
sla

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