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Webinar teams - Manage attendee view issues on webinars

webinarteams gocast 0 Reputation points
2026-04-17T05:15:42.9533333+00:00

Hello Support Team,

I am experiencing an issue with Microsoft Teams Webinars related to controlling the attendee view.

I have an active Teams Premium license and I am the Organizer of the event. The event was created explicitly as a Webinar (not a regular Meeting), and I am using the New Teams desktop client, fully updated. The webinar is already live (started), and I am not in the Green Room.

According to Microsoft documentation and feature descriptions, there should be an option called “Manage what attendees see”, which allows organizers to control which presenters, videos, or shared content are visible to attendees.

However, in my webinar:

The “Manage what attendees see” option does not appear anywhere in the meeting controls.

It is not available under More actions (⋯) during the live webinar.

It does not appear under View, Controls, or any Production-related menu.

Meeting / Event options (Production tools, Green Room, roles, etc.) are enabled correctly.

I would like to clarify the following:

Is “Manage what attendees see” officially supported for Teams Webinars, or is it limited only to Town Hall events?

If it should be supported in Webinars:

Is this feature restricted by tenant-level policies?

  Is it required to use a specific webinar type or configuration?
  
  If it is **not supported for Webinars**, could you please confirm this explicitly and point me to the official documentation that states this limitation?
  

At the moment, the behavior is inconsistent with some Microsoft documentation pages and feature descriptions, and I would appreciate an official confirmation.

Thank you

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
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  1. Tim Janssens 0 Reputation points
    2026-04-22T12:59:41.36+00:00

    I have the same experience. The previous 2 answers are, unfortunately, not correct. The "Manage what attendees see (feature description)" page (Manage what attendees see in Microsoft Teams - Microsoft Support) clearly states that this feature is not restricted to town halls but is also available in webinars. And this used to be a premium feature in the past, but is now (since April 1ste 2026) part of the standard Teams license. Despite all this, however, I cannot find this setting when setting up a webinar. So I'm afraid this is a bug or documentation issue.

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  2. Ana Le 395 Reputation points Independent Advisor
    2026-04-17T06:18:34.0266667+00:00

    Hi @webinarteams gocast,

    Based on your description, this behavior is expected and not caused by a configuration or policy issue.

    The feature “Manage what attendees see” is currently not supported for Webinars in Microsoft Teams. This capability is part of advanced production features that are available in Town Hall events, not in the Webinar experience.

    To help clarify the difference, you can refer to the official Microsoft documentation below:

    From these references, you can see that:

    • Webinars are designed for structured events with registration and limited interaction controls.
    • Town Halls provide a more broadcast-style experience with advanced production tools, including controlling what attendees see.

    To clarify your questions:

    • This feature is not available for Webinars, only for Town Hall events.
    • It is not controlled by tenant-level policies or Teams Premium licensing in this case.
    • Your current setup (Organizer role, updated Teams client, Webinar configuration) is correct.

    If you require more advanced control over attendee view during a live event, you may consider using Town Hall instead of a Webinar.

    If you still have any other concerns, feel free to post here and the community will be happy to assist.


  3. Q&A Assist
    2026-04-17T05:16:02.3866667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    “Manage what attendees see” is supported for Teams webinars, but it requires Teams Premium and must be enabled in the webinar’s Meeting options. It is not limited only to Town Hall events.

    From the documentation:

    • Managing attendee view is generally available in Teams town halls.
    • To use this feature for Teams webinars and meetings, a Teams Premium license is required.

    “Managing attendee view is generally available in Microsoft Teams town halls. To use this feature for Teams webinars and meetings, you'll need a Teams Premium license.”

    For webinars specifically, the documented steps are:

    1. Schedule a webinar in Teams.
    2. In Co-organizers and Presenters from your org, add co-organizers and presenters.
    3. Select Meeting options.
    4. In Engagement, turn on the Manage what attendees see toggle.
      • When this is turned on, attendee mic and camera permissions are locked under Audio & video.

    For town halls, the same feature appears under Production tools > Manage what attendees see with options Off, On (default), and On with preview.

    Given this, the feature:

    • Is officially supported for Webinars, not only Town Halls, provided:
      • The event is created as a Webinar.
      • The organizer has Teams Premium.
    • Is controlled per-event in Meeting options (for webinars under Engagement).

    The context provided does not describe any tenant-level policy switch that disables “Manage what attendees see” for webinars specifically; it only states the licensing requirement and per-event configuration. It also confirms that these settings can be configured from the Teams mobile app as well.

    If the toggle is missing in a webinar where Teams Premium is active and Meeting options are otherwise available, this is not behavior covered by the documentation in the context and would typically require tenant-level investigation by support.


    References:

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