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Teams problem on my Samsung S24 ultra since 2 days

Lemieux, Jessica 20 Reputation points
2026-04-21T11:37:58.5866667+00:00

I did all the recommend step, and now after desinstall/reinstall, it just keep loading without doing nothing else...

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
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  1. Q&A Assist
    2026-04-21T11:38:07.06+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    On Samsung mobile devices where Teams keeps loading after reinstall, the following steps have resolved similar issues:

    1. Fully uninstall Teams and Outlook from the Samsung S24 Ultra.
    2. Restart the phone completely (power off, then power on).
    3. Reinstall Microsoft Teams from the official app store only.
    4. Open Teams and sign in again with the correct work or school account.

    If the issue persists after this, repeat the uninstall/reinstall sequence for both Teams and Outlook together (remove both apps, restart the device, then reinstall and sign in), as this combination has fixed the same “keeps loading” problem on Samsung phones.

    If Teams still does not load after these steps, contact the organization’s IT admin to check for any account or policy issues that might block sign-in or app initialization.


    References:

    3 people found this answer helpful.

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  1. Jim Tissaaratchi 0 Reputation points
    2026-04-22T23:46:31.67+00:00

    yes it works just tried it now

    1 person found this answer helpful.
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