1,397 questions with Microsoft Teams | Microsoft Teams for business | Teams on mobile devices tags

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2 answers

Cant sign in teams on mobile

Cant authenticate teams on my phone because teams automatically goes to authenticator app where I sign in and then asks me to insert X number on authenticator but it is still in authenticator and when I go back to teams it just cancels the request.…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-28T05:01:38.6666667+00:00
Clara Radrizzani 0 Reputation points
edited a comment 2026-05-06T07:02:52.65+00:00
Nam-D 3,855 Reputation points Microsoft External Staff Moderator
1 answer

Shared device mode Samsung Xcover 7 frictions and delays

Hi Comunity. We are in the stage of rollout Samsung Xcover 7 phones to be used with Teams client as a replacement of our current IP Phones. Configurations for now are simple, with Teams and some additional system apps like gallery, camera and calendar…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-10-08T10:58:32.68+00:00
Alin Sfiriac 0 Reputation points
commented 2026-05-06T06:20:01.9433333+00:00
Alin Sfiriac 0 Reputation points
2 answers

Teams application won't authenticate on phone

I can't open the Teams app on my phone, started yesterday. I have restarted the phone, Cleared Cache, restarted phone, cleared credentials, restarted phone, uninstalled the Teams Application, re-installed the application, restarted phone. Nothing is…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-05-05T13:39:13.74+00:00
Oliver, Brenda 0 Reputation points
commented 2026-05-05T15:26:06.2266667+00:00
Oliver, Brenda 0 Reputation points
2 answers

Teams App - Loading Issues (Android)

For over a year, the app has steadily decreased in quality and usability to the point now it is pretty much unusable. I have done everything possible to absolutely no avail. The issue: Messages stop updating in Teams, in turn I don't get notifications,…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-04T02:58:52.9466667+00:00
Liza 10 Reputation points
commented 2026-05-04T00:52:10.69+00:00
Jade Ng 11,335 Reputation points Microsoft External Staff Moderator
2 answers

teams app on iphone 12

Just recently i am having this issue. When i open my teams app on my phone and i click my name to log in, it goes to the Authenticator app (that app does its job and gives me the pop up number), so i go back to the teams app to put the number in and…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-05-01T17:20:25.8233333+00:00
Patel, Mayur 0 Reputation points
answered 2026-05-01T18:18:54.0933333+00:00
Kristen-L 12,580 Reputation points Microsoft External Staff Moderator
2 answers

One of my users can't sign in to Teams with error AADSTS50020

only one user is experiencing this issue with error AADSTS50020 using iPhone

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-29T04:28:18.7833333+00:00
BF Admin 0 Reputation points
commented 2026-04-30T15:58:47.2333333+00:00
Alina Le 1,570 Reputation points Independent Advisor
3 answers

How to fix broken view of Team Shifts

For the last week my view of” “ Team Shifts” within the shifts app has been broken. I’ve tried deleting the app, clearing data, updates, restarting my device etc and nothing seems to be fixing the view. It works normally on a laptop just not on my mobile…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-28T10:15:18.5366667+00:00
Chloe Sinclair 0 Reputation points
answered 2026-04-30T14:21:12.4366667+00:00
Liora D 14,385 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

TEAMS app SHIFTS

Hi! We use Shifts in TEAMS for scheduling. I recently reinstalled the app on my phone and when I go directly to the Team shifts in Shifts, I can no longer see everyone whom is scheduled, all I see is the calendar where it used to display the calendar and…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-24T13:36:30.23+00:00
Gregory, Anne 35 Reputation points
accepted 2026-04-30T14:05:48.35+00:00
Gregory, Anne 35 Reputation points
2 answers

Shifts in Teams is not working on mobile device

We are unable to display the working schedule for individuals or teams. The screen displays the month and year only on all iPhone devices.

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-29T14:41:27.99+00:00
Shanda Bourne 0 Reputation points
answered 2026-04-29T15:45:05.6166667+00:00
Alexis-NG 15,685 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Microsoft Teams || Microsoft Teams for Android, user profile pictures appear pixelated and low‑resolution when the device is connected to mobile (cellular) data

Issue Type: Product Behavior / Platform Parity Severity: Medium (UX Impact, Global) Platforms Affected: Microsoft Teams for Android Platforms Not Affected: Microsoft Teams for iOS Issue Summary On Microsoft Teams for Android, user profile pictures…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-28T14:05:11.18+00:00
Avinash More 20 Reputation points
commented 2026-04-29T15:00:36.2166667+00:00
Jay Tr 11,775 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Teams Messages not loading on my mobile device

For the past two weeks the messages on my mobile device have not been loading and I am unable to send messages to groups. I have done all the tips given on the support page but none of them have worked.

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-27T15:45:32.83+00:00
Emilie Paasch 0 Reputation points
commented 2026-04-28T20:09:18.7733333+00:00
Kai-L 13,005 Reputation points Microsoft External Staff Moderator
2 answers

Issues with both messaging and with logging into Teams on Android.

Recently I've been having occasional issues with sending messages on the Microsoft Teams app on my Samsung Galaxy S25 Ultra phone. I can receive them just fine, but sometimes I can't send them. My usual solution is to uninstall and reinstall the app.…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-27T16:31:58.14+00:00
Alan Bingham 0 Reputation points
commented 2026-04-28T20:08:55.0666667+00:00
Kai-L 13,005 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Unable to log in into teams through Android

Since yesterday my account in teams wasn't working properly in android, not a single functionality was working through myside, only I was able to recieve messages from sender but was not able to respond, even my response from pc was not showing in…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-28T08:42:01.2066667+00:00
Sushovit Badatya 20 Reputation points
accepted 2026-04-28T11:30:09.1766667+00:00
Sushovit Badatya 20 Reputation points
1 answer

Team and Outlook Not Working

Hello Team, Teams and Outlook are not working on Samsung S 25 Ultra. Uninstall and reinstall is done it's stuck on signing screen. It's look like global issue.Below URL for reference.…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-18T19:06:40.19+00:00
Ajinkya Chandrashekhar Khedkar 0 Reputation points
commented 2026-04-27T19:03:46.61+00:00
Chris Duong 8,655 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

MS Teams on Wear OS over LTE

Is there any way to install and use MS Teams on Wear OS watches (Samsung Galaxy Watch Ultra + OneUI 8)? And ideally in standalone mode, i.e. when the watch is connected to the Internet via LTE+eSIM, without bluetooth connectivity to the phone. And…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2025-07-29T08:08:57.79+00:00
Lukas 30 Reputation points
commented 2026-04-25T21:30:03.62+00:00
Ashley Smith 0 Reputation points
2 answers

Copilot Weekly Status Report Causes Teams Mobile App to Freeze

Starting a couple of weeks ago everyone's mobile app (on iOS anyway) started freezing when trying to open chat for a specific channel. We solved the problem by going to the chat on Teams desktop and making a new post. After that, everyone could again…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-24T19:53:42.8933333+00:00
Schyler Jones 0 Reputation points
edited an answer 2026-04-24T20:49:49.33+00:00
Ian-Ng 12,035 Reputation points Microsoft External Staff Moderator
2 answers

Unable to login to teams on Samsung fold 7

Unable to login to teams. I have been facing issues since last 1 week or more on my teams mobile app. The connection is not good. My other apps work well. " trying to connect " while already on call on my teams mobile app. My mobile is Samsung…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-18T03:41:26.0033333+00:00
Manish Verma 2 5 Reputation points
edited a comment 2026-04-22T05:27:24.1366667+00:00
Vivian-HT 15,530 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Teams problem on my Samsung S24 ultra since 2 days

I did all the recommend step, and now after desinstall/reinstall, it just keep loading without doing nothing else...

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-21T11:37:58.5866667+00:00
Lemieux, Jessica 20 Reputation points
answered 2026-04-22T23:46:31.67+00:00
Jim Tissaaratchi 0 Reputation points
2 answers

Updated, yet continue to receive message of outdated version

To Whom It May Concern: I try to schedule a meeting through Microsoft Teams, Windows 11 version. Every time I click the link the schedule it keeps saying that Microsoft Teams is outdated. I have updated and restarted my computer. The outdated message…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-21T18:29:51.5633333+00:00
Michael Fisher 5 Reputation points
commented 2026-04-22T20:04:14.97+00:00
Kai-L 13,005 Reputation points Microsoft External Staff Moderator
1 answer

Teams on android randomly uses speakerphone when taking calls

Answering the phone on an android device (Example samsung galaxy A35) gives us a 50/50 chance of being a normal phone call or blasting our ears off by answering with speakerphone. (This does not happen when making normal phone calls or whatsapp phone…

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices
asked 2026-04-24T13:54:42.3766667+00:00
Owen Welsh 0 Reputation points
answered 2026-04-24T15:31:40.4166667+00:00
Jess-Q 10,410 Reputation points Microsoft External Staff Moderator