382 questions
382 questions with Windows for home | Windows 10 | Recovery and backup tags
2 answers
Sign-in pin won’t work
My laptop had an update and for some reason required me to set up a new password. However it won’t let me set up a pin. It keeps showing the message: we can’t set up a pin at this time. You can try again, or skip this step and set up a pin later. But I…
Windows for home | Windows 10 | Recovery and backup
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 97%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
2 answers
restore recycled and deleted from the recycle bin files in win 10
Restore a recycled and deleted from the recycle bin file in win 10
Windows for home | Windows 10 | Recovery and backup
382 questions
asked 2026-05-05T16:41:40.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 35%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
K Newman
0
Reputation points
answered 2026-05-05T17:17:54.5266667+00:00
Ferdinand Nanalig
29,195
Reputation points
Independent Advisor
1 answer
How to recover a lost email which is my Window login
Yesterday I had the bright idea to reset my PC as I wanted a clean slate to work with. It's an OMEN gaming PC (unsure of the specific make and details). I left the full factory reset (in hindsight probably unnecessarily to fully delete everything)…
Windows for home | Windows 10 | Recovery and backup
382 questions
asked 2026-05-02T07:26:43.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 12%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
veenmao
0
Reputation points
answered 2026-05-02T09:51:33.1766667+00:00
Gunasekar N
66,000
Reputation points
Independent Advisor
1 answer
My old surface pro 6 locked me out via bitlocker and I dont have a registration key.
My old system locked me out via bitlocker and i dont have a registration key, recovery key etc. ive looked on my account online and the device is registered but the bitlocker key is not there. ive tryied the cmd way looking into the tablet and still no…
Windows for home | Windows 10 | Recovery and backup
382 questions
asked 2026-04-30T17:26:40.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 54%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Robert Pruneda
0
Reputation points
answered 2026-04-30T19:20:19.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 81%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Angelique Pioquinto
1,165
Reputation points
Independent Advisor
3 answers
I need to factory reset my Windows PC, but I don't have a recovery key.
I'd like to factory reset my Window's PC from an unrecoverable state of Windows 10. The official Microsoft website has informed me I need a recovery key, which I'm able to access in my account. I have found the recovery keys, but I only have one: The…
Windows for home | Windows 10 | Recovery and backup
382 questions
asked 2026-04-28T16:17:35.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 64%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Richard Mauk
0
Reputation points
answered 2026-04-28T17:22:10.2+00:00
Bulldog
1,680
Reputation points
1 answer
One of the answers was accepted by the question author.
Reset old laptop..remove my files but keep programs and apps
I transferred files and programs over to a new all in one computer. I want to give my old Windows 10 laptop to my daughter. How can I easily remove my files but keep programs and apps intact?
Windows for home | Windows 10 | Recovery and backup
382 questions
asked 2025-08-25T15:17:20.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 21%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Marlene Nelson
20
Reputation points
commented 2026-04-26T23:55:14.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 54%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Karen Martin
0
Reputation points
1 answer
System Restore Error 0x80070003 persists
I have a problem attempting to backtrack to a backed-up version of Windows 10 (which has a 1-year extension)... The last System Restore checkpoint I created in Backup was 12/14/25, and I have the backup on an external hard drive. I had since created a…
Windows for home | Windows 10 | Recovery and backup
382 questions
asked 2026-01-05T17:20:33.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 60%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sean Beatty
0
Reputation points
edited a comment 2026-04-26T05:04:23.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 11%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Alister Poklemba
60
Reputation points
2 answers
when I try to establish a restore point I get meesafe that the token 0x800703f0 does not exist
I get error message 0x80070070 that there is not enough disk space but there is over 100gb and then i get messagw that the token 0x800703fo doesn't exist
Windows for home | Windows 10 | Recovery and backup
382 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 22%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 39%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
2 answers
48-digit recovery key
How do I obtain my 48-digit recovery key for my laptop?
Windows for home | Windows 10 | Recovery and backup
382 questions
asked 2026-04-22T23:09:24.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 8%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Chris
0
Reputation points
answered 2026-04-22T23:49:07.9866667+00:00
John Jefferson Doyon
67,930
Reputation points
Independent Advisor
1 answer
recovery key
How do I get recovery key to access old Dell tablet? I have a key ID.
Windows for home | Windows 10 | Recovery and backup
382 questions
asked 2026-04-21T20:53:20.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 32%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Juliet Krassenstein
0
Reputation points
answered 2026-04-21T21:25:40.3633333+00:00
EmilyS726
228.2K
Reputation points
Independent Advisor
2 answers
boot issues
If Startup Repair fails, repair BCD from Command Prompt In WinRE, go to Troubleshoot > Advanced options > Command Prompt. From there, use standard BCD repair steps (for example, recreating boot files on the system partition) so that the BCD no…
Windows for home | Windows 10 | Recovery and backup
382 questions
asked 2026-04-20T23:45:29.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 93%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Gary R. Beller
0
Reputation points
answered 2026-04-21T00:21:53.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
78,690
Reputation points
Independent Advisor
3 answers
I have been completely locked out of my HP laptop and its system
t did this on its own I had no control and now I am totally locked out of my whole system on my HP laptop and it's setting it refuses to recognize password or pin that's stored into the system to reboot using my key on hand and which is also stored in my…
Windows for home | Windows 10 | Recovery and backup
382 questions
asked 2026-03-21T21:32:39.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Remona Moore
5
Reputation points
commented 2026-04-15T12:42:25.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
13,530
Reputation points Microsoft External Staff
Moderator
3 answers
Request for assistance to recover bitlocker key
Good morning, In January 2026, I upgraded from Windows 10 to Windows 11. To ensure I did not lose any data, I kept my original hard drive as an external disk and installed Windows 11 along with Office 365 on a new drive. Recently, I attempted to access…
Windows for home | Windows 10 | Recovery and backup
382 questions
asked 2026-03-30T05:01:21.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 32%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
Enrico De Filippo
0
Reputation points
answered 2026-04-12T17:45:10.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lucus-V
6,660
Reputation points Microsoft External Staff
Moderator
2 answers
I am trying to reset my PC so I can give it to a friend.
I follow the instructions in settings and windows indicates that it will take a few minutes to remove my profile and files but the computer clocks for 12 + hours with no results.
Windows for home | Windows 10 | Recovery and backup
382 questions
asked 2026-04-08T20:37:07.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 51%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
Edward Tarlo
0
Reputation points
commented 2026-04-10T12:12:40.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
109.5K
Reputation points
Independent Advisor
2 answers
Help with Recovery Key
I How I fix and get past this
Windows for home | Windows 10 | Recovery and backup
382 questions
asked 2026-04-06T12:59:38.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 40%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Crystal Parrott
5
Reputation points
answered 2026-04-06T13:32:02.0233333+00:00
DaveM121
872.9K
Reputation points
Independent Advisor
1 answer
Where is Recovery Key
Where is recovery key. .......???????????????????????????????????????
Windows for home | Windows 10 | Recovery and backup
382 questions
asked 2026-04-06T12:57:15.61+00:00
Crystal Parrott
5
Reputation points
answered 2026-04-06T13:08:39.4166667+00:00
Gérard Oomens
122K
Reputation points
Volunteer Moderator
2 answers
My pc is stuck on 'Preparing Automatic Repair' screen for 2+ hours. What should I do?
Yesterday I installed updates and tried to download a game on ubisoft. But it started giving me error that it can't download. So I tried to set my PC to previously created recovery point. Kept it all night and was on the same screen. It said Resetting to…
Windows for home | Windows 10 | Recovery and backup
382 questions
asked 2025-09-28T09:40:36.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 35%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Adityanath Patil
40
Reputation points
answered 2026-04-05T17:51:46.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 87%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Paul Hoffman
0
Reputation points
3 answers
How to switch administrator accounts on PC?
My computer currently has an email account that was hacked and one that I lost access to. I have since made a new one that I am trying to sync everything to. I am able to log into the new MS account on my internet browsers. However, when logging in to…
Windows for home | Windows 10 | Recovery and backup
382 questions
asked 2025-12-06T04:06:03.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 57.99999999999999%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
luz c
0
Reputation points
answered 2026-04-01T02:17:30.6533333+00:00
icepicka4000
0
Reputation points
2 answers
My laptop has been locked down by Bitlocker
My personal laptop has been locked down by bitlocker. Originally, there was a bitlocker key that was available but did not work on my device. When I tried again today to get it sorted out, my microsoft account now claims that I do not have any…
Windows for home | Windows 10 | Recovery and backup
382 questions
asked 2026-03-29T15:16:18.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 0%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWB%3C/text%3E%3C/svg%3E)
Willson Buchanan
0
Reputation points
commented 2026-03-29T16:24:27.2466667+00:00
DaveM121
872.9K
Reputation points
Independent Advisor
2 answers
BACKING UP YOUR ENTIRE HARD DRIVE
G'day, I have purchased a new desktop computer with Windows 11 installed. My old computer has Windows 10. I have tried to do a backup onto a 2 TB External Hard Drive. There should be ample room as the Windows 10 Hard Drive only as 920 gb. Each time I try…
Windows for home | Windows 10 | Recovery and backup
382 questions
asked 2026-03-23T01:24:18.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 7.000000000000001%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
Perry Perrement
0
Reputation points
commented 2026-03-27T07:17:57.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 99%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John Doe
85
Reputation points